Service Technician

Zagers Pool & Spa; Hudsonville (MI); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Matching Simple IRA

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Zagers Pool & Spa is looking for a Service Technician to join their team in Hudsonville, Michigan. This full-time role requires candidates to have at least 2 years of industry experience, mechanical aptitude, and effective communication skills. Responsibilities include repairing pool and spa equipment, performing maintenance, and providing excellent customer service.

The position offers benefits such as dental and health insurance, paid time off, and training opportunities. Candidates must be willing to work outdoors and have a clean driving record.

Qualifications

• At least 2 years of pool or spa technician experience.
• Willingness to invest time in training seminars and classes.
• Willingness to become a Certified Technician.
• Basic knowledge of service tools and testing devices.
• Valid driver’s license with a clean driving record.

Responsibilities

• Repair pool and spa equipment at the customer’s home.
• Open and close pools & spas.
• Perform pool & spa maintenance.
• Be punctual and dependable.
• Communicate with the dispatcher when arriving and leaving job sites.
• Complete service work orders accurately and timely.

Skills

Mechanical aptitude

Customer service skills

Effective verbal and written communication

Education

High School Graduate

Tools

Service tools

Testing devices

Power tools

Hand tools

Job description

We have an immediate opening for a Service Technician. This is a full‑time position Monday through Friday with an occasional on‑call rotation. Candidates must have at least 2 years of industry experience, be mechanically inclined, enjoy working outdoors, and be willing to learn. They should maintain a neat, clean appearance and communicate effectively with customers and the service team.

Benefits

• Matching Simple IRA
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Repair pool and spa equipment at the customer’s home
• Open and close pools & spas
• Perform pool & spa maintenance
• Be punctual and dependable; arrive at job sites on schedule as dispatched
• Relocate from one job site to another as dispatched during the workday
• Communicate with the dispatcher when arriving and leaving job sites
• Complete service work orders accurately and timely
• Communicate with customers courteously and effectively
• Provide on‑call status for emergency service as required
• Work as a member of the Service Team

Qualifications

• At least 2 years of pool or spa technician experience
• Willingness to invest time in training seminars and classes
• Willingness to become a Certified Technician
• Basic knowledge of service tools and testing devices
• Operate power and hand tools safely
• Willingness to develop customer service skills
• Mechanical aptitude
• Effective verbal and written communication skills
• Willing to work outside in all types of weather
• Valid driver’s license with a clean driving record
• Neat and clean appearance

Full‑time position. Hourly rate based on experience. Background check required. High School Graduate.