Service Technician

Atlas Copco; Houston (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A global leader in industrial solutions is seeking a Service Technician to provide high-quality service for air compressors. The position is fully remote but requires travel within Houston, Texas. Applicants should have technical experience and strong customer service skills. Competitive pay from $28 to $35 per hour, with generous benefits including flexible plans and paid training.

Benefits

Flexible benefits plan

Generous 401(k) retirement plan

Competitive paid time off

Life & Disability insurance

Paid training

Qualifications

• 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
• Ability to lift up to 50 lbs and work in extreme temperature.
• Valid driver’s license and fluent in English.

Responsibilities

• Perform routine preventive service on air compressors and dryers.
• Communicate service options to customers effectively.
• Attend training at Air Academy and train with Senior Technicians.

Skills

Technical experience in mechanical, maintenance, or electrical field

Customer-focused

Independent work ability

Education

High School Diploma or equivalent

EPA Certification

Tools

Basic required tools

Job description

Overview

Atlas Copco Compressors LLC is expanding its field service presence. As a Service Technician, you are an important part of our mission to provide safe, high-quality service performed with great efficiency for our customers. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
• You will set, install, and pipe compressor systems
• You will absorb a higher level of learning including VSDs, refrigeration, industrial networks, remote monitoring, and air audits
• You will pressure wash and clean the customer’s entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents
• You will attend training at our Air Academy and train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
• You will be subject to random drug testing

To succeed, you will need

• You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field. Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred. Experience in HVAC a plus.
• You are able to work independently and complete tasks within assigned deadlines.
• You are customer-focused and take ownership of meeting the customer’s needs.
• You can use computers to complete work orders, ordering parts and training.
• You can supply all basic required tools.
• You will participate in occasional travel to Rock Hill, SC for paid training.
• You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
• You have the ability to use computers to complete work orders
• A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
• You have a valid driver’s license and are fluent in English.

In return, we offer

Choose your career with us!

Drive your Career, Explore Opportunities, Realize your Passion . .

Attractive benefits include:

• Flexible benefits plan including medical, dental, and vision
• Generous 401(k) retirement plan match in addition to an automatic contribution
• Competitive paid time off and sick time
• Life & Disability insurance
• Paid training
• Excellent paternal, adoption, and maternal leave
• Equipped with a company vehicle, laptop, cell phone and uniform
• $28/hr - $35/hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

Job location

Remote position. This role is fully remote. You will be required to travel within a 1 - 2 hour radius surrounding Houston, Texas (East).

Contact information

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. www.atlascopco.com/compressor-jobs

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment.