Service Technician

Supermicro; Houston (TX); On-site; USD 35,000 - 108,000; Full time

Job summary

Supermicro in Houston is seeking an Engineering Technician to join our server team. The role focuses on enabling HPC server technology, supporting validation, and managing materials for product development and customer solutions.

Ideal candidates have strong technical skills, minimum 2 years related experience, and a solid understanding of server systems and architecture. This position offers growth in a fast-paced, globally expanding company with opportunities across data center and enterprise

Qualifications

• High school diploma or GED; some college preferred.
• Minimum 2 years related experience preferred.
• Strong initiative and ability to work in a self-directed environment.
• Excellent organizational and planning skills.
• Experience working in cross-functional teams and meeting deadlines.
• Ability to lead extended teams and coordinate across disciplines.
• Analytical and problem-solving abilities with strong communication.
• Understanding of GPU server technology and related applications.

Responsibilities

• Evaluate applications and provide feedback to engineering on product optimization.
• Manage multiple tasks and projects concurrently.
• Coordinate operational activities from kick-off to launch to meet timelines.
• Support product quality improvements during design and manufacturing.
• Address technical issues by coordinating resources with engineering teams.
• Provide third-level technical support and pre/post-sales assistance.

Skills

Initiative

Self-directed

Organization

Cross-functional

Team leadership

Analytical skills

Communication skills

Negotiation

GPU server knowledge

Education

High School diploma or GED

Some college preferred

Tools

GPU server technology

Job description

Select how often (in days) to receive an alert: Create Alert

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We have an immediate opening for an Engineering Technician to join our server team. Engineering Technician will become a key support on enabling HPC server technology, support validation effort, and manage materials. We are seeking someone with strong technical skills to support product and system server team for product development and customer solution.

Essential Duties and Responsibilities:

• Perform in-depth evaluation of applications and feedback to engineering teams on how to optimize products
• Able to manage multiple tasks and projects
• Support the coordination of operational activities from product kick-off to product launch. Support team to meet TTM mandates
• Support product quality improvement during design and manufacturing stages
• Support technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug
• Serve as third level technical support and provide pre/post-sales support

Qualifications:

• H.S. graduate or GED equivalent,some college is preferred
• Minimum of 2 year of related experience preferred
• Strong initiative and ability to work in a self-directed environment
• Demonstrate strong organizational and planning skills
• Demonstrate understanding or how to successfully work in cross-functional organizations
• Ability to lead extended teams and meet deadlines
• Understanding of GPU server technology and related application preferred
• Analytical and problem-solving skills, strong communication skills (written, verbal, and presentation skills), and ability to negotiate effectively
• Excellent knowledge of server systems, PC systems, and computer architecture

Salary Range

$35,000 - $108,000

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.