Service Technician

Erie Home; Holt (AL); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Weekly pay

Company vehicle, gas card & Easy Pass

Medical, dental, and vision + 401(k)

Paid time off & holiday pay

Exclusive military benefits

Realistic upward mobility

Job summary

Erie Home is seeking a Service Technician to inspect, install, and maintain residential roofing projects. You will work on roofs, supervise subcontractors, and interact with homeowners to ensure satisfaction while supporting office tasks.

The role requires at least 3 years roofing experience, a valid driver's license, OSHA certification, and the ability to lift 65 lbs. A company vehicle is provided and training for forklift use may be offered.

Qualifications

• 3 years of hands-on residential roofing experience required.
• Typical work hours are 8:00 AM - 5:00 PM, with flexibility during peak seasons or increased workload.
• A valid driver’s license with a clean record is required.
• OSHA 10 or 30 certification (or a strong safety mindset).
• Willingness to become forklift certified.
• Experience with Office 365, Salesforce, or other CRM software is helpful.
• Ability to lift up to 65 lbs.

Responsibilities

• Walk on roofs safely and comfortably.
• Supervise subcontractors installing exterior products.
• Diagnose and fix problems efficiently.
• Interact with homeowners, ensuring a satisfactory experience.
• Maintain a field presence 80% of the time.
• Handle office responsibilities 20% of the time.

Skills

Residential roofing

Field service

Roof safety

Subcontractor supervision

Customer interaction

Education

OSHA 10/30 cert

Tools

Office 365

Salesforce

Job description

Description

At Erie Home, we deliver industry-leading residential roofing solutions that protect homes and families. Our reputation for quality, efficiency, and customer satisfaction has earned us a place in the Top 10 of the Qualified Remodeler Top 500 and recognition on the INC 5000 Fastest Growing Companies list. As a Service Technician, you’ll ensure the safety, functionality, and satisfaction of our residential roofing projects.

What’s in It for You?

• Weekly Pay - Earn $48,000 - $53,000 annually
• Company Vehicle, Gas Card & Easy Pass - Company-provided truck-no personal vehicle required
• W-2 Employee Benefits - Full medical, dental, and vision coverage, plus a 401(k) with company match and more
• Paid Time Off & Holiday Pay - 2 weeks of vacation, prorated during your first year, plus paid holidays
• Exclusive Military Benefits - Tenure-based bonuses up to $5,000 & annual veteran appreciation retreat
• Realistic Upward Mobility - We value talent and promote from within

Day in the Life as a Service Technician:

• Walk on roofs safely and comfortably
• Supervise subcontractors installing exterior products
• Diagnose and fix problems efficiently
• Interact with homeowners, ensuring a satisfactory experience
• Maintain a field presence 80% of the time
• Handle office responsibilities 20% of the time

Requirements

• 3 years of hands-on residential roofing experience is required
• Typical work hours are 8:00 AM - 5:00 PM, with flexibility required during peak seasons or periods of increased workload
• A valid driver's license with a clean record is required
• OSHA 10 or 30 certification (or a strong safety mindset)
• Willingness to become forklift certified
• Experience with Office 365, Salesforce, or other CRM software is helpful
• Ability to lift up to 65 lbs

Join an Industry Leader in Roofing Excellence

At Erie Home, we provide best-in-class home solutions and stand by our commitment to quality, leadership, and customer satisfaction. With nearly 100 locations and $525M+ in annual revenue, we’re expanding nationwide and looking for top talent to help us maintain our reputation as an industry leader.

Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.