Service Technician

Volvo Group; Hayward (CA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive medical, dental and vision

Generous paid time off

Competitive retirement plans

Safety-first working environment

Volvo Group University

Work-life programs

Job summary

Volvo Group is seeking a skilled technician to repair and maintain coaches and buses in Hayward, CA. You will diagnose electrical, HVAC, and brake systems, work solo or in teams, and uphold safety and quality standards.

The position emphasizes ongoing learning, professional development, and customer-centric service while representing Prevost and Volvo Group with integrity in a dynamic, collaborative setting.

Qualifications

• High school diploma or equivalent; technical school preferred.
• Maintain all requirements for technician role.
• 4 years of qualified mechanical experience, with one year of related training substituting for a year of experience.
• Proactively acquire and expand knowledge of the latest technology and systems.

Responsibilities

• Diagnose and repair electrical, HVAC, suspension, pneumatic, brake systems.
• Work independently or in a team with minimal supervision.
• Provide excellent customer service and support over the phone when needed.
• Maintain thorough documentation and a safe, clean work environment.
• Represent Prevost and Volvo Group professionally at all times.

Skills

Advanced troubleshooting and diagnosis

Parts lookup

Customer technical support

Electronic literacy & laptops

Education

High school diploma or equivalent

Technician certification or technical schooling

4 years mechanical experience or training substitution

Continuous learning of new tech

Tools

Personal tools

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

This is a specialist level, where technicians are assigned responsibilities for performing highly skilled mechanical work in the repair and maintenance of coaches/ buses. Responsibilities may include troubleshooting repair needs, independently completing major repair projects, or directing projects requiring a team effort, including working with others in the completion of some work.

Core Responsibilities:

• Work independently or in a team environment with minimal supervision
• Diagnose and repair electrical, HVAC, suspension, pneumatic, brake systems, etc.
• Respect and care for the customer and their equipment
• Develop personal professional and technical skills on an ongoing basis
• Act as a worthy representative of Prevost at all times
• Foster teamwork and improved communications between sectors at all times
• Respect the rules and guidelines of the company
• Comply with the quality and safety standards of the organization
• Complete documentation thoroughly and timely according to company requirements
• Maintain a clean and safe work environment
• Other duties as assigned

Knowledge, Skills & Ability:

• Advanced troubleshooting and diagnostic abilities
• Ability to look up parts efficiently and independently
• Assist customers over the phone with technical issues and/ or questions
• Be proficient in electronic media and laptop use

Required Education and Experience:

• High school diploma, GED or equivalent or graduation from a certified technical school
• Maintain all requirements for technician
• 4 years of qualified mechanical experience substituting one year of related technical training for a year of experience
• Proactively acquire and expand knowledge of the latest technology and systems in the industry

Minimum Requirements:

• Possess comprehensive set of tools requires to perform function of a technician
• Ability to read and write
• Provide own set of tools

Physical Demands:

• Standing/sitting for long periods of time
• Exposure to local weather variances, however work is generally inside
• Lifting heavy objects

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $42.49 - $52.49/ hour, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. Prevost is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The Prevost tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.

Prevost is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.