Service Technician

Andersen Corp.; Greenwood (DE); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Teammate Assistance Plan

Tuition Reimbursement

401k with match

Job summary

Renewal by Andersen is seeking a service technician to evaluate and repair windows and doors at customers' homes. The role requires understanding installation processes, ensuring proper functioning, and completing warranty paperwork.

Travel to client sites is expected, with a focus on accurate, efficient service and strong customer communication. Candidates should be organized, comfortable with Apple products, and possess a valid US driver’s license.

Qualifications

• Experience as a service technician or finish carpenter preferred.
• Excellent customer service and communication skills.
• Highly organized and comfortable with Apple products.
• Ability to install a window or door from start to finish, including trim work.
• Valid US Driver's License.

Responsibilities

• Perform assessments and services based on job site evaluations for windows and doors.
• Understand installation process and proper functioning of windows and doors for evaluation.
• Resolve service calls accurately and efficiently.
• Travel to customers' homes to assess and repair our products.
• Fill out appropriate warranty paperwork and submit in a timely manner.

Skills

Customer service

Communication

Organization

Apple products

Experience as service technician

Education

Experience as service technician or finish carpenter

Tools

Apple products

Job description

Job Details

Responsibilities

• Perform assessments and services based on job site evaluations for windows and doors that need attention, whether it is due to installation or manufacturing.
• Understand correct installation process and proper functioning of windows and doors for evaluation.
• Resolve service calls accurately and efficiently.
• Travel to customers' homes to assess and repair our products.
• Fill out appropriate warranty paperwork and submit in a timely manner.

Qualifications

• Experience as a service technician or finish carpenter preferred.
• Excellent customer service and communication skills.
• Highly organized and comfortable with Apple products.
• Ability to install a window or door from start to finish, including trim work.
• Valid US Driver's License.

Benefits

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

Pay

Pay $27 - $30 hourly.

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience. Esler Companiesis the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.

We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.

Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.