Service Technician

McCrea Heating & Air Cond; Greencastle (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Company-Paid Life Insurance

PTO

Training and Professional Development

Job summary

McCrea Heating & Air Conditioning Services of PA, LLC. is seeking a Service Technician to diagnose, service, and repair residential HVAC systems with a strong focus on safety and customer service.

You will work on gas furnaces, heat pumps, air conditioners, water heaters, and related equipment, with on-call rotation, overtime as needed, and a commitment to quality workmanship in customers’ homes. Training and licensing support are provided.

Qualifications

• Valid driver’s license.
• Valid CFC certification or willingness to obtain.
• State Journeyman license is a plus; McCrea supports licensing.
• Working knowledge of residential HVAC systems and troubleshooting.
• Ability to safely use tools and meters.
• Professional communication with customers.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems including furnaces, heat pumps, air conditioners, air handlers, and water heaters.
• Use diagnostic tools, meters, and HVAC service equipment to identify issues and determine repairs.
• Safely work with refrigerants, natural gas, propane, electrical systems, and other materials.
• Perform brazing and other service procedures with proper tools and safety practices.
• Communicate equipment conditions, recommended repairs, and service options to customers.
• Maintain accurate service records and documentation of work performed, parts used, equipment conditions, and follow-up needs.
• Maintain assigned tools, equipment, vehicles, and company property in safe condition and follow PPE requirements.
• Maintain certifications and licenses and participate in ongoing safety training including Journeyman licensing opportunities.
• Perform other related duties as assigned.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Greencastle, PA, US

Schedule

Schedule: Monday - Friday

Hours: Typically, between 7:00 AM – 5:00 PM, depending on business needs; willingness and ability to work overtime, as needed, is required.

On-Call & Weekend Work: Required to participate in a rotating on-call schedule. Weekend work is limited to assigned on-call responsibilities. Schedules may vary based on business needs and assigned location.

Job Summary

The Service Technician is responsible for diagnosing, servicing, repairing, maintaining, and troubleshooting residential HVAC systems. The position requires strong technical knowledge, a commitment to safety and quality, and excellent customer service.

Key Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems, including:
  • Gas and Electric furnaces
  • Heat pumps
  • Geothermal systems
  • Air conditioning systems
  • Air handlers
  • Water heaters
  • Related equipment
• Use appropriate diagnostic tools, meters, and HVAC service equipment to identify system issues and determine necessary repairs.
• Safely work with refrigerants, natural gas, propane, electrical systems, high-pressure nitrogen, and other materials and equipment.
• Perform brazing and other service procedures using proper tools, equipment, and safety practices.
• Communicate equipment conditions, recommended repairs, and service options clearly and professionally to customers while providing a high level of customer service.
• Maintain accurate service records and documentation of work performed, parts used, equipment conditions, and recommended follow-up work.
• Maintain assigned tools, equipment, vehicles, and company property in a clean, organized, and safe condition and follow all applicable safety procedures and PPE requirements.
• Maintain required certifications and licenses and participate in ongoing technical and safety training, including opportunities to pursue applicable state Journeyman HVAC/R licensing.
• Perform other related duties as assigned.

Basic Requirements

• Valid driver’s license
• CFC certification is required or must be obtained, with company assistance and training provided.
• State Journeyman license is a plus; McCrea supports employees in obtaining applicable Journeyman licensing.
• Working knowledge of residential HVAC systems, service, repair, and troubleshooting.
• Ability to safely use basic hand tools, power tools, meters, and HVAC service equipment.
• Ability to communicate professionally with customers and work effectively with team members.

Physical Demands

The physical requirements described below are representative of the physical abilities necessary to perform the essential functions of the position.

While performing the duties of this job, the employee is regularly required to stand, walk, bend, stoop, crawl, reach, stretch, climb, and work in awkward positions. The position may require working in confined spaces, at elevated heights, and on ladders. The employee must be able to safely use common hand and power tools.

The employee must be able to lift and carry equipment and materials weighing up to 50 pounds and work in varying indoor and outdoor temperatures and weather conditions.

Work Environment

The work environment described below is representative of the conditions an employee may encounter while performing the essential functions of the position. Employees are expected to follow all applicable safety procedures and use required personal protective equipment.

Work is primarily performed in residential homes, including attics, crawl spaces, basements, garages, closets, mechanical rooms, and other limited-access areas.

Employees may be exposed to varying indoor and outdoor temperatures, weather conditions, dust, insulation, and other common residential materials. Work may occur around HVAC equipment, electrical systems, gas lines, tools, ladders, and other mechanical equipment, with occasional exposure to elevated noise levels.

Benefits

Eligible employees may have access to a comprehensive benefits package, which may include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Company-Paid Life Insurance
• Supplemental Insurance Options
• Short-Term Disability (STD)
• Paid Time Off (PTO)
• Training and Professional Development Opportunities

Benefits eligibility and offerings may vary based on position, employment status, length of service, and applicable company plans.

McCrea Heating & Air Conditioning Services of PA, LLC. is proud to be part of the McCrea family of companies, a family-owned business with roots dating back to 1936. Serving customers across VA, MD, PA, DE, and WV, we are committed to providing quality heating and air conditioning solutions while building lasting relationships with our customers and communities. At McCrea, we believe our people are at the heart of our success. We offer opportunities to learn, grow, and build a rewarding career while working as part of a supportive team. Join us and become part of a company with a long-standing history, strong values, and a commitment to serving our customers.

McCrea Heating & Air Conditioning Services of PA, LLC. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status.