Automotive Mobile Service Technician

LaFontaine Ford Grand Rapids; Grand Rapids (MI); Vor Ort; USD 30.000 - 44.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Life/AD&D included

Employee Assistance Program

Pet Insurance

401(k) with match

Holiday savings program

Paid time off

Holiday pay

Employee discounts

Referral program

On-the-job training

Zusammenfassung

LaFontaine Automotive Group seeks an Automotive Mobile Service Technician to perform vehicle repair and maintenance in a mobile environment. The role offers a tiered pay plan, longevity bonuses, on-the-job training, and a robust benefits package.

Requirements include a high school diploma or GED and Michigan mechanic certification; valid driver’s license and clean MVR are required. The position supports evenings, weekends, and holidays as needed.

Qualifikationen

• Demonstrate customer focus and strong communication.
• Follow dealer and factory procedures accurately.
• Maintain confidentiality and integrity of information.
• Adhere to safety and quality standards.
• Interact well with colleagues and contribute to a positive work environment.

Aufgaben

• Perform repair and maintenance work as assigned in a mobile environment.
• Communicate with Parts Department to obtain needed parts.
• Tag and save parts; return parts when under warranty or requested.
• Document work performed and verify quality.
• Attend training and review factory bulletins.
• Ensure customer vehicles are kept clean.
• Follow safety and housekeeping policies and local regulations.

Kenntnisse

Customer satisfaction

Communication

Teamwork

Confidentiality

Follow directions

Reliability

Reading instructions

Ausbildung

High School Diploma or GED

Michigan Mechanic Certification

Jobbeschreibung

AUTOMOTIVE MOBILE SERVICE TECHNICIAN

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, On-the-Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!

THE POSITION:

Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards in a mobile environment.

THE PERKS:

• Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
• Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
• Technician Longevity Bonus Program
• Monthly Technician Hours Turned Contest
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills, Qualifications:

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Education and Experience:

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.
• High School Diploma or GED.
• Michigan Mechanic Certification

Essential Duties & Responsibilities:

• Perform work as outlined on repair order in a mobile atmosphere.
• Communicate with the Parts Department to obtain the needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Document work performed.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean.
• Administer safety and housekeeping policies and procedures.
• Understand and follow federal, state, and local regulations, governing service repair work.

Physical Requirements:

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee is occasionally required to walk, sit, and talk or hear.
• The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission:

To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values:

Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

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