Service Technician

RDO Equipment Co.; Grafton (ND); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Tool reimbursement

Profit sharing

Benefits package

Career path program

Autonomy

Job summary

RDO Equipment Co. in Grafton, ND is seeking a Service Technician to keep heavy equipment running on customer sites and in the shop. You’ll diagnose, repair, and maintain equipment while delivering reliable service.

This role emphasizes safety, teamwork, and ongoing training through manufacturer programs. If you have a diesel mechanics background and strong communication, you’ll fit well and advance within a values-driven company.

Qualifications

• Diesel mechanics experience preferred.
• Strong communication skills.
• Ability to work independently and with a team.
• Keen attention to detail.
• Valid U.S. work authorization without sponsorship.

Responsibilities

• Diagnose and repair equipment accurately and promptly.
• Identify and resolve issues using troubleshooting skills.
• Deliver top-notch service with clear, respectful communication with customers during repairs.
• Follow safety guidelines and procedures at all times.
• Take advantage of company- and manufacturer-sponsored training to learn new skills.
• Keep the shop tidy and organized for an efficient workflow.
• Support customers on site in one of our service trucks.
• Refer to the full job description for complete duties.

Skills

Diesel mechanics experience

Effective communication

Independent and team work

Attention to detail

Valid U.S. work authorization

Job description

Become an industry leader. Your skills as a technician matter to our company and our customers. Join RDO Equipment Co. as our next Service Technician, where you’ll work on the cutting edge of a vital industry. If you’re passionate about heavy equipment mechanics and have a drive to make your mark, we want to hear from you.

What's In It For You

• $28 - $42+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO's customers in and around Grafton do the important work of feeding the nation while creating a positive lift in their communities. They value knowledgeable partners who work with them to help them succeed every day - regardless of what the growing season brings. Ready to join them?

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly.
• Use troubleshooting skills: Identify and resolve issues efficiently.
• Deliver top-notch service to customers: Communicate clearly, respectfully and in a timely manner with customers during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep the shop tidy and organized: Maintain a clean and efficient work environment.
• Ability to work in a service truck: Support our customers on site in one of our service trucks.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Outdoors friendly: The Grafton area offers hunting, fishing, and access to nearby state parks and wildlife areas.
• Culture of support: Helping each other is what we do here, join a team of support where everyone works together to grow the store.
• Tight-knit team: Everyone is friendly in Grafton and gets along as they work to solve customer problems throughout the region.