Service Technician

Ingersoll-Rand; Fort Wayne (IN); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking a Field Service Technician to install, troubleshoot, repair, and maintain rotary screw and reciprocating compressors and related air systems. The role requires hands-on diagnostic work and strong knowledge of equipment manuals.

You will travel within a defined service area, report to the Service Department, and provide on-site support to customers while following safety policies. A valid driver’s license and a background in mechanical systems are essential.

Qualifications

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver’s license for a minimum of 12 months with no major violations in the past 3 years.
• On-call responsibilities required, including a 90-day ramp period with no on-call duties.
• This position is highly physical and requires regular lifting and moving of weight in line with safety policy.
• High School Diploma or equivalent is required.

Responsibilities

• Effectively communicates verbally and in writing with customers and co-workers.
• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems; hands-on work to ensure equipment operates to spec with limited guidance.
• Increases customer awareness of Ingersoll Rand products, services, and solutions such as Preventative Maintenance, Diagnostics, Audits and Leak Detection.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.

Skills

Troubleshooting

Reading wiring diagrams

Communication

Education

High School Diploma or equivalent

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Service Technician

Pay

$25.00 - $40.00 per hour depending on qualifications and experience. This is a full-time, hourly position.

Schedule

Monday - Friday 7:30AM - 4:30 PM

Location

Syracuse, NY

Horseheads, NY

Watkins Glen, NY

Binghamton, NY

Corning, NY

Erie, PA

Elmhurst, IL

Livonia, MI

Indianapolis, IN

Hamilton, OH

Toledo, OH

In addition, we often need technicians who live well outside of our customer center location. This role is typically not eligible for relocation. If a position is not currently open in an area, we will reach out to qualified candidates once an opening is available. We look forward to talking with you!

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns. Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. All service technicians will assist and train apprentices and Field Service Technicians.

• Effectively communicates verbally and in writing with customers and co-workers.

• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems. Including "hands-on" work to assure equipment operates to customer's requirement with limited guidance from the Master Technician.

• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.

• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

• Every service technician is required to be on-call, but you will not be on-call for the first 90 days to get used to the schedule. This is shared with every service tech, and it requires being available 24/7 for the 1-week duration where you will go to customer sites. On-call weeks can be as often as every 4 weeks or greater than 4 weeks, but that will be determined by the hiring manager.

• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.

• Advanced network systems installations (IMMC/ASC, X Series Automation).

• Basic vibration troubleshooting.

• Basic Air Quality (system compressor/dryer - air treatment).
• Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost-efficient manner

Preferences

• Industrial air compressor maintenance & knowledge.

• EPA Certification.

• Veterans/Active-Duty Military are encouraged to apply.

Travel & Work Arrangements/Requirements

• Service Technicians will travel daily in a 3-hour radius within our service area.

• A company vehicle and fuel card will be provided.

Pay Range

Starting Pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full-time, hourly position.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

If you are a person with a disability and need assistance applying for a job, please submit a request .

What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.