New Service Technician Positions Open Due to Expansion

Devex Consulting BV; Fort Wayne (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health-Wellness Benefits

401(k) program with company match

Paid holidays and personal time

Job summary

Devex Consulting BV is looking for a Service Technician in Fort Wayne, Indiana. This role involves diagnosing and completing repairs on heavy and medium duty trucks, including buses and tractor trailers. Ideal candidates should possess basic computer skills, a valid driver's license, and the ability to work various shifts. The position offers health benefits, a 401(k) program, and paid time off. Join us in providing exceptional service while ensuring the safety and functionality of our fleet.

Qualifications

• Knowledge of basic computer skills and Repair Order Processing Software.
• Valid driver’s license required; ability to operate motor vehicles and maintain a safe driving record.
• A current Commercial Driver’s License is preferred but not required.
• Ability to work varying shifts, including evenings, weekends, and on‑call or emergency repair shifts.

Responsibilities

• Diagnose and complete repairs on heavy and medium duty trucks.
• Perform diagnostic tests and determine course of action for repairs.
• Use specialized tooling and complete repairs in a timely manner.

Job description

Service Technician

Reports To: Service Manager

Summary

The primary function of the Service Technician is to diagnose and complete repairs on heavy and medium duty trucks, including heavy‑duty trucks, large construction vehicles, buses, and tractor trailers. Tasks include inspection, diagnosis, maintenance, installation and repair of components, engines and systems for these vehicles.

Key Responsibilities

• Perform recommended routine maintenance procedures.
• Perform diagnostic tests for issues, failures and performance.
• Determine a course of action for damaged parts and systems.
• Routinely use computerized equipment and specialized tooling.
• Complete assigned repairs and tasks in a timely and safe manner.
• Accurately record time, cause and correction on Repair Orders.
• Test components that may require driving trucks before and after repairs.
• Participate and complete technical training and professional development.
• Perform other duties as assigned.

Business Skills

• Continuous Learning – Taking initiative to regularly learn new concepts, technologies and/or methods.
• Decision Making – Analyzing all aspects of a situation to make consistently sound and timely decisions.
• Resiliency – Quickly recovering from adversity.
• Teamwork – Cooperating with others to meet objectives.
• Customer Focus – Anticipating, meeting and exceeding customer needs, wants and expectations.
• Self‑Starting – Demonstrating initiative and willingness to begin working.
• Time and Priority Management – Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes.

Qualifications

• Knowledge of basic computer skills and Repair Order Processing Software.
• Valid driver’s license required; ability to operate motor vehicles and maintain a safe driving record.
• A current Commercial Driver’s License is preferred but not required.
• Ability to work varying shifts, including evenings, weekends, and on‑call or emergency repair shifts.

Behaviors

• Interaction – Frequent communication and engagement with others.
• People‑Oriented – Building rapport with a wide range of individuals.
• Customer‑Oriented – Identifying and fulfilling customer expectations.
• Versatile – Adapting to various situations with ease.
• Frequent Change – Rapid shifts between tasks.
• Urgency – Decisiveness, quick response, and fast action.
• Persistence – Finishing tasks despite challenges or resistance.
• Following Policy – Adhering to rules, regulations, or existing methods.
• Consistent – Predictable performance in repetitive situations.

Physical Requirements

• Mobility: Ability to move around the workshop or service area, including walking, standing, bending, climbing ladders, and working in confined spaces.
• Vision: Good eyesight and visual acuity for inspection and troubleshooting.
• Hearing: Ability to hear engine sounds, communicate effectively, and detect audible warnings.
• Manual Dexterity: High precision handling of tools, components, and equipment.
• Lifting: Capacity to lift between 60 lbs and 150 lbs unassisted.

Benefits

• Health‑Wellness Benefits: Medical, Dental, Vision, and supplemental disability insurance.

Financial Stability And Retirement Preparedness

• 401(k) program with company match.
• Retirement Planning Assistance.
• Financial Guidance and Education.

Paid Time Off

• Paid holidays and personal time for full‑time employees.
• Vacation based on length of service.

Resources When We Face Major Challenges And Life Events

• Life Insurance and coverage for hospital stay, critical illnesses.
• Bereavement Services and Employment Assistance Program.
• Mental Health Resources available without stigma.

Palmer Trucks is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status, or any other legally protected characteristic.