Service Technician

Como Oil and Propane; Fairlea (WV); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k with immediate eligibility and 2x

Life insurance

Daily Pay

Paid time off

Bonuses potential

Tuition reimbursement

Job summary

ThompsonGas is seeking a Propane Service Technician to join our team and deliver safe propane services and appliance installations with exceptional customer service. The role is primarily outdoors and entails tank delivery, trenching, piping, leak testing, and customer education.

You will document installations on a tablet, work on-call as needed (evenings/weekends), and comply with propane safety regulations.

Qualifications

• CDL-A or CDL-B required.
• Tanker and Hazmat endorsements required.
• 2+ years propane or related crossover experience (HVAC, Gas Fitting, Plumbing, Mechanic).
• Deep understanding of propane safety regulations and emergency procedures.
• Ability to lift propane tanks up to 75 lbs. and work outdoors in varying weather.

Responsibilities

• Tank delivery and placement at customer sites.
• Excavation and trenching for underground propane lines.
• Piping installation and connection to tanks and appliances.
• Leak detection and testing to ensure system integrity.
• Explain installation details to customers and address questions.
• Complete documentation on a tablet for installation reports and compliance.
• Provide excellent customer service and communicate safety procedures clearly.

Skills

CDL-A/B

Tanker endorsements

Hazmat endorsements

Propane safety

Customer service

Tools

Leak detection tools

Job description

Pay Range:$23.00-$26.00 per hour based on experience ThompsonGas has been providing Clean American Energy for over 75 years. We are currently seeking a Propane Service Technicianto join our team of enthusiastic, innovative, professional individuals committed to providing a superior customer experience. Our organization is committed to creating opportunities for growth from within, promoting a healthy work/life balance, and offering continuous improvements to make ThompsonGas the easy choice for employees and customers.

The Service Technician is responsible for the safe delivery, repair, and installation of propane and appliances all while delivering exceptional customer service.

Job Details:

• Full-Time Position

Position Responsibilities:

Tank Delivery and Placement: Transport propane tanks to customer sites using a company vehicle, carefully maneuver and position tanks in designated areas, including lifting and setting tanks using appropriate equipment.

Excavation and Trenching: Dig trenches for underground propane lines, ensuring proper depth and distance according to local codes.

Piping Installation: Cut, measure, and install propane lines, connecting them to the tank and appliances using appropriate fittings and techniques.

Leak Detection and Testing: Thoroughly inspect all connections for leaks using leak detection tools, and perform pressure tests to ensure system integrity.

Customer Interaction: Explain installation details to customers, answer questions about propane usage and safety procedures, and address any concerns.

Documentation: Complete necessary documentation on a tablet, including installation reports, customer information, and compliance checklists.

Customer Service Skills: Excellent communication skills to interact effectively with customers and explain technical information clearly.

Required Qualifications:

• Possession of a valid CDL-A or CDL-B
• Valid Tanker and Hazmat Endorsements
• 2+ years of propane or related crossover experience (HVAC, Gas Fitting, Plumbing, Mechanic)
• Deep understanding of propane safety regulations, including proper handling procedures and emergency response.
• Capability to lift propane tanks up to 75 lbs., dig trenches, and work in various weather conditions.
• Ability to safely work in small or enclosed spaces
• Availability to work on-call rotations as needed (includes evenings and weekends)
• Knowledge of propane system components, installation methods, and leak detection techniques is a plus
• Previous propane industry experience preferred
• Other duties as assigned

Work Environment:

• Primarily outdoors, exposed to weather elements.
• May involve working in confined spaces or tight areas.
• Potential for physical exertion due to lifting and handling heavy propane tanks.
• Performs other duties as assigned

ThompsonGascombines a competitive salary with an exceptional benefits package that includes:

• Medical, Dental, and Vision insurance
• 401k with IMMEDIATE eligibility and match
• Company-paid disability and life insurance
• Option for Daily Pay
• Paid time off that increases with tenure
• Quarterly safety bonus potential of $500 per quarter
• Annual bonus potential up to $1,000
• Company provided uniforms
• Employee training programs with career development/advancement opportunities
• Employee recognition programs
• Paid parental leave
• Tuition reimbursement
• And more!

ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

***Bonuses subject to terms***