Service Technician

Richardson Motors; Dubuque (IA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Four-day work week

Paid training (Manufacturer and ASE)

Health insurance

401K plan with generous company match

Life and disability insurance

Paid time off including vacation, sick

Holidays and birthday

Job summary

Richardson Motors in Dubuque, IA, is seeking an experienced Service Technician to diagnose and repair vehicles to dealership and manufacturer standards in a fast-paced shop.

You’ll work with a team that values quality, safety, and customer service, with opportunities for factory certifications and ASE training, a four-day work week, paid training, and a comprehensive benefits package including health insurance, 401K, and paid time off.

Qualifications

• Diagnose and repair vehicles to dealership and manufacturer standards.
• Must maintain high quality workmanship and safety awareness.
• Commitment to customer service and clear communication.

Responsibilities

• Diagnose and repair vehicles to dealership and manufacturer standards.
• Provide customers with clear explanations of repairs and findings.
• Perform multi-point inspections and document results for the customer.
• Maintain quality and ethical workmanship through training and practice.
• Pursue factory certifications and ASE training to advance skills.

Skills

Diagnostics

Customer service

Communication

Multi-point inspections

ASE training

Education

Trade school certification

Tools

Diagnostic tools

Job description

Hi there! You’ve made the 1^st click to get to know us better, but let’s not waste time. Before you apply, please read and learn more about why you’re here today.

Who are we?

Richardson Motors is a new and used car dealer located in Dubuque, IA, selling new Honda, Buick, Cadillac, and GMC vehicles. Our new modern facilities are kept clean and staffed by experienced and fully trained service advisors that can sell your work. We offer full automotive vehicle repair and maintenance service and have a full-service collision repair shop able to work on all makes & models. Our service department is very busy and backed up for two weeks or more, with a growing customer pay repair order count every month. We are a family-owned dealership, established in 1958, and are committed to taking care of our customers and employees.

Who are we looking for?

If you are an experienced, high-quality, detail-oriented Service Technician that wants to make a positive change, improve work/life balance, grow your career and make more money – WE WANT YOU!

Ideal candidates will have the following qualities –

• Ability to diagnose and repair vehicles quickly and efficiently to dealership and manufacturer standards
• Positive, friendly attitude with a customer service mentality
• Dedication to complete manufacturer required training and ASE training
• Fixed right the first-time mentality
• Excellent communication skills (verbal, written and computer)
• Ability to perform high quality and ethical multi-point vehicle inspections and videos on every vehicle every time to provide our customers with accurate information
• Trade school education and certifications or previous dealership/independent repair shop experience is encouraged
• Valid drivers license and clean driving record

Why you’ll love working with us –

• Supportive team culture – you’ll work alongside other driven professionals who value collaboration and quality
• Full support from every level – from fellow technicians, service advisors, service managers, general manager and even our owner – you’ll always have the backing you need to succeed
• Ongoing training – keep your skills sharp to stay ahead of the curve with factory certifications and ASE training
• Competitive pay and benefits – we reward talent for hard work and dedication to excellence

Benefits we offer –

• Modern facilities equipped with the newest technology
• Clean and professional work environment
• High productive shop
• Competitive high hourly and flat rate pay plans
• Paid training (Manufacturer and ASE)
• Four-day work week (No nights or weekends)
• Company uniforms provided
• Paid time off for vacation, sick days, 8 holidays and your birthday
• Company sponsored health insurance
• Company paid for life and disability insurance
• 401K plan with generous company match
• Roth IRA retirement plan
• Growth opportunities (promote from within our organization)
• Employee discounts on vehicles, parts, and service
• Long term job security

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.