Service Technician

Conmac-Missouri Investments, Inc.; Dexter (ME); On-site; USD 42,000 - 66,000; Full time

Job summary

Greenway Equipment is seeking a Service Technician to independently perform diagnostics, service repairs, and maintenance on customer and dealer-owned agricultural and outdoor power equipment. You will diagnose, repair, and document work, while mentoring apprentices and maintaining tool/vehicle inventory.

Responsibilities include field repairs, equipment knowledge development, safety adherence, and reporting.

Qualifications

• Basic understanding of mechanical, electrical and hydraulic systems.
• Experience with special tools and technical manuals.
• Ability to diagnose technical issues.
• Experience with Service Advisor or equivalent tools.
• High school diploma or GED.
• Willingness to work extended hours and weekends.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Repairs in the field as required.
• Maintain product knowledge of John Deere and competitive products.
• Mentors Service Technician Apprentices and junior Service Technicians.
• Document diagnostics and repairs on repair orders.
• Follow safety rules and regulations in performing work assignments.
• Prepare reports and forms required with work assignments.
• Maintain vehicles, inventory, tools and equipment.
• Develop a thorough understanding of all technology offerings.

Skills

Diagnostics

Electrical systems

Hydraulic systems

Service Advisor experience

Customer service

Education

High School Diploma or equivalent

Tools

Diagnostic tools

Technical manuals

Job description

Job Description Overview

Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment.

The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience
• Excellent skills in operating vehicles and equipment used for diagnostic purposes.
• Positive attitude and a desire to deliver an exceptional customer experience.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.

It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

For more than 30 years, we have been the trusted equipment dealer of customers from all over Arkansas and Southeast MO. We are recognized by our customers as an innovative and trusted partner who is focused on improving organizational efficiencies through worry free solutions. We provide an energized environment for our employees in which they have pride in their employment, opportunities for career development, and a focus on family. We continue to reinvest in the communities in which we operate. our mission to support your operation, no matter what the need.