Service Technician

United Access; Denver (WV); On-site; Full time

Job summary

A leading company in the mobility equipment sector is seeking a dedicated 'Service Technician' to provide high-quality service and support to clients. The ideal candidate excels in mechanical and electrical diagnosis, possesses excellent customer service skills, and values continuous learning. This full-time role offers a competitive salary range, a hiring bonus, a Monday through Friday schedule, and a variety of employee benefits including health insurance and 401K matching, making a significant impact on the lives of individuals with mobility challenges.

Benefits

Health Insurance

Dental and Vision Insurance

401(k) with employer match

Paid time off and Holidays

Flexible Spending Account

Safety boots reimbursement

Prescriptive safety glasses reimbursement

Qualifications

• High School diploma/GED is preferred.
• Valid driver’s license required.
• Experience in automotive repair and diagnostics.

Responsibilities

• Diagnose and repair service-related issues based on customer descriptions.
• Maintain a comprehensive vehicle knowledge base.
• Complete jobs within time frames and support team efforts.

Skills

Problem Solving

Mechanical Knowledge

Customer Service

Electrical Diagnosis

Detail-oriented

Education

High School diploma/GED

ASE certification

Automotive technology certification

Tools

Automotive Diagnostic Tools

Job description

Join to apply for the Service Technician role at United Access

3 days ago Be among the first 25 applicants

Join to apply for the Service Technician role at United Access

Job Description:

Job title: Service Technician

Location: Wheat Ridge, Colorado

Pay Range: $26.00 - $30.00 per hour, with incentive bonus plan

$2,500 Hiring Bonus

Would you like to be a vital part of a dynamic team that is committed to providing the highest quality mobility equipment and products, wheelchair vans and services? Work Monday through Friday days at an hourly rate? We also offer Health care, dental, vision, paid time off, and 401K matching.

Join our organization and be a part of a team that makes a tremendous impact by helping the physically challenged elevate their quality of life.

IF THESE WORDS RESONATE WITH YOU: Problem Solver. Mechanically-savvy. Strong Work Ethic. Mission-driven. Client-Centric. Then please read on.

To be successful in our Service Technician role, you will be a high-performing problem solver who has a genuine interest in providing world-class customer service in a fast- paced environment.

Keep Reading IF:

YOU EXCEL WITH ELECTRICAL AND MECHANICAL DIAGNOSIS. You enjoy the challenge of learning and mastering products and the intricate mechanics of mobility services. You learn new things quickly. You understand that not everything is black and white and not everything links together. If you don’t know the solution to a problem, you use critical thinking to figure it out.

YOU ARE EMPATHETIC AND COMPASSIONATE. You take pride in creating an engaging customer experience. You take a non-judgmental approach to the service you provide. You are an excellent listener, and your #1 goal is to communicate with customers in laymen’s terms to explain services or products. Customers can count on you to be a resource for all products and services.

LEARNING & GROWING ARE YOUR PASSIONS. Continuous improvement is one of your core values. You love to be mentored and to learn about new processes, procedures, products, and services so that you can be the best you can be and provide the best service possible to customers.

YOU ARE SAFETY AND DETAIL-ORIENTED. Safety is of supreme importance for you and you take ownership of a variety of responsibilities with competing deadlines. Quality, details and follow through matter to you. You have a proven track record of providing quality service. You stay focused and no details fall through the cracks on your watch.

ESSENTIAL JOB FUNCTIONS MAY INCLUDE:

Within the first 30 days:

• Learns all product and services so by 30 days he/she can act as a valuable resource for all clients
• Trains on how to accurately and efficiently diagnose conversion vehicle service or repair-related issues based on customer’s description of the problem
• Documents repairs performed on each vehicle from diagnosis to service
  
  
  

Within the first 60 days and ongoing:

• Shows good mechanical knowledge and determines best course of action to repair or resolve the problem and meet customer’s needs
• Maintains a comprehensive conversion-vehicle knowledge base and stay current with frequent changes and advancements to better service the vehicles
• Constant willingness to complete the jobs and works well with clients
  
  
  

Within the first 90 days and ongoing:

• Continues establishing, developing and maintaining strong relationships with prospective and current clients
• Fully understands how the store works and thoroughly supports everything expected in the role
• Completes jobs within time frames and willing to help team
  
  
  

Within the first 6 months and ongoing:

• Executes basic installation of platform lifts and docking station for power chair Q-Lock within set time frames
• Completes paperwork proficiently and correctly
• Able to instruct, explain and teach clients use of the equipment
• Takes on any necessary ad hoc technician projects assigned by Service Manager or General Manager
  
  
  

Education, Skills & Experience:

• High School diploma/GED is preferred
• A valid driver’s license is required
• Automotive diagnostic and repair experience required, or combination of experience and certificate of completion in basic automotive technology, or similar certification preferred
• Advanced diagnostic sand problem-solving abilities
• Excellent communication and customer service skills
• ASE certification is a plus
• Automotive electrical experience a plus
• Fabrication experience a plus
  
  
  

Benefits:

• Monday through Friday schedule
• Health Insurance
• Dental and Vision Insurance
• 401(k) with employer match
• Paid time off and Holidays
• Flexible Spending Account
• Health Savings Account
• Safety boots reimbursement
• Prescriptive safety glasses reimbursement
  
  
  

BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Automotive

Referrals increase your chances of interviewing at United Access by 2x

Sign in to set job alerts for “Service Technician” roles.

UAM Field Technician 1 / UAM Engineering - West Virginia

WVU-Landscape Maintenance Technician -60397

PRT Vehicle Technician I - Auxiliary & Business Services

PRT Vehicle Technician I - Auxiliary & Business Services

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.