Service Technician

Monroe Tractor & Implement Co.; City of Albany (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Monroe Tractor seeks Service Technicians to perform diagnostics and repairs on diesel-powered equipment. Enjoy competitive pay, a full benefits package, and opportunities for career advancement in a supportive and family-oriented environment. Join a team committed to exceptional customer service and ongoing training.

Benefits

Employee Discounts on Parts, Service, and Equipment

Manufacturer Hands-On & Online Training

Paid Time Off & Paid Holidays

401(k) with Company Match

Annual Performance Reviews & Bonus Program

Qualifications

• Experience in construction or agricultural equipment preferred.
• Comfortable using service software and diagnostic tools.
• Ability to lift 50-75 lbs independently.

Responsibilities

• Perform diagnostics, maintenance, and repairs on diesel-powered equipment.
• Conduct safety inspections and maintain a safe workspace.
• Develop strong customer relationships through professional service.

Skills

Mechanical Aptitude

Problem-Solving

Customer Service

Technical Communication

Education

Experience as a Diesel Technician

Tools

Computer-based Diagnostic Tools

Job description

Monroe Tractor, a well-established and family-owned construction and agricultural equipment dealer, is hiring! With over 70 years of success and 18 locations across the Northeast, we proudly support more than 15,000 hardworking customers with exceptional service and industry-leading equipment. We are looking for experienced, motivated, and customer-focused Service Technicians to join our high-performing team. This is a valuable opportunity to work with cutting-edge equipment, enjoy a full benefits package, and grow your career with a company that puts people first.

At Monroe Tractor, we believe in building lasting careers. As a respected name in the heavy equipment industry since 1951, we provide a stable and supportive work environment where our employees thrive. We are committed to investing in our people through ongoing training, the latest diagnostic technology, and clear advancement paths. As a family-owned business, we maintain a strong team culture, where everyone is treated with respect and given the tools to succeed.

• Employee Discounts on Parts, Service, and Equipment
• Manufacturer Hands-On & Online Training
• Highly Productive, Team-Oriented Shop Environment
• Competitive Pay Based on Experience and Skills

Full Benefits Package

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Short-Term and Long-Term Disability
• Annual Performance Reviews & Bonus Program
• Career Growth Opportunities in a Stable Company

Key Responsibilities

• Perform diagnostics, maintenance, and repairs on diesel-powered equipment
• Utilize technical manuals, job orders, and your own expertise to resolve mechanical issues
• Conduct safety inspections and follow proper repair procedures
• Maintain a clean, organized, and safe workspace
• Test drive equipment to verify repairs
• Develop strong customer relationships through professional service
• Attend ongoing technical training sessions
• Document all service and warranty work accurately

Qualifications

• Experience as a Diesel Technician in construction or agricultural equipment preferred
• Strong mechanical aptitude with the ability to problem-solve effectively
• Ability to work independently while contributing to a team environment
• Excellent communication and customer service skills
• Comfortable using computer-based diagnostic tools and service software
• Valid driver’s license with a clean driving record
• Ability to lift 50–75 lbs. independently

Pay Range: $20.00 - $39.00/Hourly

Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a differenceevery day.

Pay is commensurate with the applicant's experience, as it relates to the position.

Pay Range

$20 - $39 USD

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By typing my name below, I understand that if I am hired, my employment may be terminated with or without cause or notice, at any time, at either my option or that of the Company. I understand that no management representative has any authority to enter into any agreement for continuing employment for any specific period of time or which is contrary to the foregoing and that any such agreement must be in writing and signed by the Company President. I give the Company permission to contact all or any of my previous employers and references and authorize them to disclose any information the Company may request in the course of its investigation of this application for employment, and I hereby release the Company and such references and prior employers from any and all liability with respect to such disclosures. After a tentative offer of employment has been made, if requested by the Company, I agree to take a job-related medical examination at no personal expense and authorize the examining physician to disclose the findings to the Company. I understand that any offer of employment is conditioned upon receipt of satisfactory references and satisfactory completion of any such job-related medical examination. I also understand that I may be requested now or at any subsequent time during my employment with the Company to submit to drug and/or alcohol tests, at the Company’s expense. I understand that if I refuse to take the test, my employment may be terminated immediately.I have provided truthful and complete responses to all inquiries in the application and authorize the Company to investigate all statements contained in the application. I understand that the discovery of any falsification or omission constitutes grounds for immediate dismissal or refusal to hire. If employed, I will abide by the Company’s rules and regulations, which I understand are subject to change by the Company. *

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