Service Technician

Acura of Avon; Canton, Northern (CT, KY); Hybrid; USD 3,444,000 - 5,235,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Paid time off

Job summary

Acura of Avon, a reputable automotive dealership in Canton, Connecticut, is seeking a skilled Acura Service Technician to diagnose and repair Acura vehicles and maintain high customer satisfaction. This full-time role includes performing maintenance, troubleshooting complex issues, and communicating repair status to customers.

Qualified candidates will have a high school diploma, 2–3 years of experience, and strong diagnostic skills.

Qualifications

• High school diploma or equivalent; technical or vocational training preferred.
• 2–3 years of experience as a Service Technician preferred.
• ASE certifications preferred.
• Strong diagnostic and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Excellent customer service and the ability to communicate with customers and peers.
• Valid driver's license and clean driving record.
• Able to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Perform routine maintenance such as oil changes, tire rotations, and basic inspections.
• Diagnose and repair mechanical and electrical issues on Acura vehicles.
• Use diagnostic equipment and manuals to diagnose and repair issues.
• Maintain a clean, organized workspace and follow safety procedures.
• Explain recommended repairs to customers and provide repair updates.
• Pursue ongoing training and knowledge updates through Acura programs.

Skills

Diagnostic skills

Customer service

Communication

Multi-tasking

Education

High school diploma

ASE certifications (preferred)

Tools

Diagnostic equipment

Job description

Job Summary:

Acura of Avon, a reputable automotive dealership located in Canton, Connecticut, is seeking a skilled and experienced Acura Service Technicians to join our team on a full-time basis. As an Acura Service Technician, you will be responsible for diagnosing and repairing Acura vehicles to ensure they are running at their peak performance. You will also be responsible for maintaining a high level of customer satisfaction by providing exceptional service.

Compensation & Benefits:

The Acura Service Technician position at Acura of Avon offers a competitive flat rate/hourly wage. Our employees also receive a comprehensive benefits package, including medical and dental coverage, retirement savings plan, and paid time off.

Responsibilities:

• Perform routine maintenance services such as oil changes, tire rotations, and basic vehicle inspections
• Diagnose and repair complex mechanical and electrical issues on Acura vehicles
• Utilize diagnostic equipment and technical manuals to accurately diagnose and repair vehicle issues
• Maintain a clean and organized work area and follow all safety procedures and protocols
• Communicate effectively with customers to explain recommended repairs and provide updates on repair status
• Continuously update skills and knowledge through training and education programs provided by Acura

Requirements:

• High school diploma or equivalent; technical or vocational school degree preferred
• At least 2-3 years of experience as a Service Technician preferred
• ASE certifications preferred
• Strong diagnostic and problem-solving skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Excellent customer service skills and the ability to communicate effectively with customers and colleagues
• Must have a valid driver's license and clean driving record
• Must be able to lift up to 50 pounds and stand for extended periods of time

EEOC statement:

Acura of Avon is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We celebrate diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, physical or mental disability, veteran status, or any other protected category.