Service Technician

Park Marine Boating Centers; Bloomington (IN); On-site; USD 41,000 - 47,000; Full time

Job summary

Park Marine Boating Centers in Bloomington, IN is seeking a Service Technician to troubleshoot, repair, and maintain marine equipment. The role requires strong technical skills, excellent customer service, and the ability to work independently or with a team to diagnose issues and ensure safety and quality.

You will respond to customer inquiries, install and service equipment, document activities, and follow all safety protocols.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in a similar role.
• Excellent customer service and communication skills.

Responsibilities

• Respond to customer inquiries and assess customer needs.
• Diagnose and troubleshoot technical issues and provide solutions.
• Install, repair, and maintain equipment and systems.
• Test and inspect equipment for proper functioning.
• Perform regular maintenance and service procedures.
• Ensure all safety protocols and procedures are followed.
• Keep up to date with new products, services, and procedures.
• Document service activities and maintain records.
• Provide technical advice and support to customers.
• Prepare reports and other documents related to service activities.
• Follow all company policies and procedures.
• Keep a clean and safe work environment.

Skills

Customer service

Communication

Independent work

Teamwork

Troubleshooting

Electrical systems

Mechanical systems

Diagnostical skills

Hand tools

Power tools

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Introduction

We are seeking a Service Technician to join our team and provide exceptional service to our customers. The Service Technician will be responsible for troubleshooting, repairing, and maintaining our products. The successful candidate must possess excellent technical skills, a commitment to exceptional customer service, and a passion for continuous improvement. This is an exciting opportunity to be part of a dynamic and growing organization. If you are motivated and enthusiastic about delivering quality service, we want to hear from you.

Job Type

Full-time

Introduction

We are seeking a Service Technician to join our team and provide exceptional service to our customers. The Service Technician will be responsible for troubleshooting, repairing, and maintaining our products. The successful candidate must possess excellent technical skills, a commitment to exceptional customer service, and a passion for continuous improvement. This is an exciting opportunity to be part of a dynamic and growing organization. If you are motivated and enthusiastic about delivering quality service, we want to hear from you.

Job Responsibilities

• Respond to customer inquiries and assess customer needs.
• Diagnose and troubleshoot technical issues and provide solutions.
• Install, repair, and maintain equipment and systems.
• Test and inspect equipment for proper functioning.
• Perform regular maintenance and service procedures.
• Ensure all safety protocols and procedures are followed.
• Keep up to date with new products, services, and procedures.
• Document service activities and maintain records.
• Provide technical advice and support to customers.
• Prepare reports and other documents related to service activities.
• Follow all company policies and procedures.
• Keep a clean and safe work environment.

Job Requirements

• High school diploma or equivalent
• 1-3 years of experience in a similar role
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to follow instructions accurately
• Ability to troubleshoot and diagnose problems
• Knowledge of electrical and mechanical systems
• Ability to use hand tools, diagnostic tools and power tools
• Proficiency in Microsoft Office Suite
• Valid driver’s license
• Ability to lift up to 50 pounds

Salary Description

Starting at $30.00/hr