Service Technician

Peak Group Companies; Belgrade (MT); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Health insurance

Paid time off

Tuition reimbursement

Job summary

Peak Water Services in Belgrade, MT is seeking a full-time field technician to service, install, and repair water and wastewater systems. You will assist customers and fellow technicians by assessing needs and planning effective solutions.

Daily duties include analyzing issues, reading wiring schematics, sizing pumps, performing draws, documenting actions, and maintaining equipment. Some travel and outdoor work are required in this role.

Qualifications

• High school diploma or equivalent required.
• Ability to use Microsoft Office, Google Docs, Excel, and Adobe Acrobat.
• Willingness to work outdoors in varied weather and travel as needed.
• DOT medical card and valid driver’s license with clean MVR.

Responsibilities

• Analyze customer or company needs and plan daily travel for field personnel.
• Rebuild pumps, read wiring schematics, troubleshoot pumps, valves and control panels.
• Document service actions by completing forms, reports, and logs.
• Maintain equipment and ensure proper operation; follow safety and maintenance procedures.
• Communicate effectively with customers and team to resolve issues and improve methods.

Skills

Microsoft Office

Google Docs

Excel

Adobe Acrobat

Education

High school diploma or equivalent

Tools

Wiring schematics

Pump sizing

Electrical troubleshooting

Job description

Job Details

Location: BELGRADE, MT 59714
Position Type: Full Time
Salary Range: $25.00 - $35.00 Hourly
Job Category: Skilled Labor - Trades

Job Summary

Servicing, installing, and repairing, water and wastewater systems. Assist customers and other Peak Water Services employees by performing repairs, troubleshooting issues, evaluating and understanding needs and formulating a plan to ensure they are met.

Essential Duties and Responsibilities

• Serves existing accounts by analyzing customer or company needs; planning daily travel schedule for self and other field personnel; effective/efficient communication with management, support staff, and salespeople; resolving problems
• Ability to rebuild pumps, read and understand wiring schematics and plans, troubleshooting pumps, valves, and control panels, perform draw-down tests, replace components in a panel, and the ability to size pumps to requirements. An in-depth knowledge of chemical injection pumps is also helpful.
• Maintains rapport with customers by examining complaints; identifying solutions and suggesting improved methods and techniques and recommending system improvements.
• Projects and processes are typically unique and require problem-solving, research and critical thinking. Ability and willingness to learn continuously through training and independently are essential for this position.
• Make sure all company equipment is accounted for, operating correctly, and maintained in a proper manner by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs; and making sure all other employees follow the same instructions
• Document service actions by completing forms, reports, logs, and records
• Update job knowledge by participating in educational opportunities; reading professional publications
• All other job duties and responsibilities as determined by management

Work Environment

• Outside and exposed to the elements 80+% of the time.
• Dirty, wet and/or dusty environments.
• Long drive times in all types of weather, with the potential for multiple-day trips and extended standby time.

Work Schedule and Benefits

• Experience and background. Regular performance reviews will be provided and strong performance will result in pay increases.
• Schedule details to be determined and subject to periodic changes.
• Paid holidays, vacation and personal time, matching 401(k), health insurance.

Benefits

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Tuition reimbursement

Qualifications

• High school diploma or equivalent required.
• Must be able to use general business software (Microsoft Office, Google Docs, Excel, Adobe Acrobat) and hardware (smartphone/tablet, notebook computer, scanner, etc.).
• Small to Medium water and sewer utility systems knowledge, troubleshooting ability and equipment maintenance experience is a plus but not required.
• Able to obtain and maintain a DOT medical card and unrestricted driver’s license w/ acceptable MVR.