Service Technician

L0230 Mercedes-Benz of Beaverton; Beaverton (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Employee Stock Purchase Plan

Job summary

Lithia & Driveway is hiring a Service Technician for Mercedes-Benz of Beaverton to perform repairs per repair orders, diagnose issues, road-test vehicles, and ensure quality workmanship. The role emphasizes safety, accuracy, and documentation.

Candidates should hold ASE Master Technician certification or equivalent, maintain manufacturer certifications, and possess a valid driver's license. Ongoing training and a strong commitment to customer service are required.

Qualifications

• Minimum of 6 ASE certifications (Should be an ASE Master Technician)
• Manufacturer certified in all listed areas
• Must have smog license or state emissions certification where applicable
• 5+ years' automotive technician experience preferred
• Valid driver’s license and acceptable driving record

Responsibilities

• Perform work as outlined on repair orders with efficiency and accuracy.
• Diagnose cause of malfunction.
• Road-test vehicles to ensure repair quality.
• Document work performed on repair orders and test procedures.
• Maintain organized workspace and inventory of standard tools.
• Attend training and pursue manufacturer and ASE certifications as required.

Skills

Detail oriented

Excellent communication

Sense of urgency

Education

ASE Master Technician Certification

Smog/emissions certification

Job description

Dealership: L0230 Mercedes-Benz of Beaverton Mercedes-Benz of Beaverton

Now Hiring: Service Technician

What You'll Do

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
• Diagnose cause of malfunction.
• Complete all work according to the applicable safety requirements.
• Road-test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time clocking procedures.
• Document work performed on repair order and document test procedures/results.
• Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools".
• Return special tools to proper place.
• Use shop supplies and materials in a practical and economical manner.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
• Complete all required training.
• Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
• Participate in and utilize technical training as assigned by management.
• Review the technical bulletins and other publications as assigned by management.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
• Arrive at work, take breaks, and depart work at the times designated by management.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Attention to detail
• Excellent communication
• Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:
  • Lube and Maintenance Services
  • Engine Repair
  • Automatic Transmission
  • Manual Drive Train Repair
  • Suspension/Steering Repair
  • Brake Repair
  • Electrical/Electrical Systems Repair
  • Hybrid/Alternative Fuels
  • Heating and A/C Repair
  • Engine Drivability Diagnosis and Repair (Optional)

Certification/Training

• Manufacturer certified in all areas listed above.
• Minimum of 6 ASE certifications (Should be an ASE Master Technician)
• Must either have appropriate smog license or state emissions certification (as applicable by state/city).
• Customer Pay Proficiency Level: Greater than 115%
• Customer Pay Repairs
• Automotive Technical Knowledge – Five plus years' experience preferred
• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!