Service Technician

SRS Distribution Inc.; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

SRS Distribution Inc. is seeking a dedicated Service Technician to manage pump system installation and repairs. Located in Marietta, GA, this full-time position involves troubleshooting and maintaining essential equipment for our customers.

The ideal candidate will have at least 5 years of experience in a related role, strong mechanical and troubleshooting skills, and a high school diploma. This role includes regular travel and working in various environments.

Qualifications

• 5+ years of related work experience or deemed sufficient by management.
• Basic mechanical aptitude and ability to operate required equipment.
• Basic math skills, including fractions.

Responsibilities

• Remove, repair, and reinstall customer pumps and equipment.
• Perform preventative and predictive maintenance on customer equipment.
• Troubleshoot and diagnose pumps, motors, and related equipment.

Skills

Mechanical aptitude

Troubleshooting

Problem-solving

Communication

Customer Service Orientation

Education

High school diploma or equivalent

Tools

Variable Frequency Drives (VFDs)

Basic electrical equipment

Job description

Position Purpose

The Service Technician is responsible for the removal, troubleshooting, repair, maintenance, and reinstallation of customer pump systems and related equipment. This role supports and services our customers, projects, and supplier partners in compliance with company policies and standards.

Key Responsibilities

• Remove, repair, and reinstall customer pumps and equipment.
• Perform preventative and predictive maintenance on customer equipment and systems.
• Troubleshoot, diagnose, disassemble, evaluate, and repair pumps, motors, and related equipment.
• Read and interpret exploded views, O&M manuals, and parts lists from pump manufacturers.
• Document work orders, including pump and motor details, cause of failure, parts required, and problem descriptions.
• Repair or replace mechanical seals, bearings, shafts, wear rings, O-rings, gaskets, and impellers.
• Clean rotating equipment parts using methods such as parts washers and sand blasters.
• Work with electrical systems including 120VAC, 240VAC, and 440VAC single- and multi-phase power.
• Operate, program, repair, and replace Variable Frequency Drives (VFDs).
• Safely operate shop tools, testing equipment, and specialized repair equipment.
• Record service and design data to ensure expected performance outcomes.
• Follow all company safety policies and procedures.
• Participate in manufacturer pump training courses.
• Maintain a clean and organized worksite.
• Assist other mechanics and departments with skilled and non-skilled duties as directed by the Service Manager.

Direct Manager / Direct Reports

Reports to: Service Manager
Direct Reports: None

Travel Requirements

Regular travel to customer job sites within assigned service areas.

Physical Requirements

Ability to lift up to 75 lbs. unassisted. Ability to stand, bend, kneel, and perform physical tasks associated with equipment repair and installation.

Working Conditions

Work performed in shop environments and at various customer job sites. Exposure to mechanical equipment, electrical systems, and outdoor conditions as required.

Minimum Qualifications

• Basic mechanical aptitude and ability to operate required equipment.
• Basic math skills, including fractions.
• Basic knowledge of pumps and electrical equipment.
• Valid driver’s license.
• Strong communication and problem-solving skills.

Preferred Qualifications

• Demonstrated experience servicing pumps, motors, and related equipment.
• Experience working with Variable Frequency Drives (VFDs).

Minimum Education

High school diploma or equivalent.

Preferred Education

None

Minimum Years of Work Experience

Minimum of 5 years of related work experience, or as deemed sufficient by management.

Certifications

None required.

Competencies

• Mechanical and technical aptitude.
• Troubleshooting and problem-solving.
• Safety awareness.
• Attention to detail.
• Customer Service Orientation.
• Communication and teamwork.

Job Location

Aquafinity - Marietta 1990 Delk Industrial Blvd SE, Suite 107 Marietta, GA 30067

Equal Employment Opportunity Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.