Service Technician

Epiroc Industrial Tools and Attachments; Akron (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care eligibility

Wellness program

Disability insurance

Life and AD&D insurance

FSAs/HSA

Employee Assistance Program

401(k) plan

Direct deposit

Tuition reimbursement

Paid Vacation

Job summary

Epiroc Industrial Tools and Attachments LLC is seeking a skilled Service Technician to join the Parts and Services team, ensuring peak performance of customer equipment. You will troubleshoot, diagnose, and repair systems while delivering high-quality service with minimal downtime.

This role offers growth opportunities, hands-on experience with advanced equipment, and a pathway to independent responsibility while collaborating with experienced professionals in a fast-paced environment.

Qualifications

• Minimum 2 years of hands-on mechanical or technical experience or a trade/technical school certificate.
• Working knowledge of hydraulic systems, powertrain components, and electrical systems.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage time effectively.
• Basic computer skills and ability to read technical schematics.
• Valid driver's license and willingness to travel as needed.
• Commitment to safety, quality, and continuous improvement.

Responsibilities

• Perform preventative maintenance, inspections, and repairs on Epiroc equipment
• Troubleshoot hydraulic, electrical, and mechanical issues and determine root causes
• Run diagnostics on malfunctioning equipment and complete repairs with minimal supervision
• Support multiple service activities and priorities in a fast-paced environment
• Communicate service updates clearly with internal teams and customers
• Maintain tools and equipment and ensure work is completed safely and efficiently
• Follow all safety policies and promote a strong safety-first culture

Skills

Troubleshooting

Diagnostics

Reading schematics

Independent work

Time management

Education

Trade/technical school certificate

Job description

United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

Join Our Team as a Service Technician at Epiroc!

Epiroc Industrial Tools and Attachments LLC is looking for a skilled and motivated Service Technician to join our Parts and Services team. In this role, you will play a key part in keeping our customers' equipment running at peak performance. You will troubleshoot, diagnose, and repair equipment while delivering high-quality service that minimizes downtime and supports customer productivity.

This position is ideal for a technician who is ready to take the next step, working more independently while continuing to build advanced diagnostic and repair skills.

Responsibilities:

• Perform preventative maintenance, inspections, and repairs on Epiroc equipment
• Troubleshoot hydraulic, electrical, and mechanical issues and determine root causes
• Run diagnostics on malfunctioning equipment and complete repairs with minimal supervision
• Support multiple service activities and priorities in a fast-paced environment
• Communicate service updates clearly with internal teams and customers
• Maintain tools and equipment and ensure work is completed safely and efficiently
• Follow all safety policies and promote a strong safety-first culture

Knowledge/Education:

• Minimum 2 years of hands-on mechanical or technical experience or a trade/technical school certificate
• Working knowledge of hydraulic systems, powertrain components, and electrical systems
• Strong troubleshooting and problem-solving skills
• Ability to work independently and manage time effectively
• Basic computer skills and ability to read technical schematics
• Valid driver's license and willingness to travel as needed
• Commitment to safety, quality, and continuous improvement

Why join Epiroc:

At Epiroc, you will be part of a team that values safety, innovation, and service excellence. This role offers hands-on experience with advanced equipment, opportunities for skill development, and a clear path for growth within the technician career progression. You will work alongside experienced professionals in a supportive environment focused on continuous improvement and customer success.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com.

As a leading global manufacturer of industrial tools and attachments, our premium brands include Paladin, LaBounty, Pengo, Dubuis, and STANLEY which offer premier equipment and services in more than 200 productcategories.

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other's abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Epiroc offers rewarding experiences and professional growth opportunities.

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation

Join us, and be part of a diverse, innovative and highly collaborative team.

An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behavior is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture.

A place where we all matter.

Epiroc's diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

Employment at Epiroc is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgement of receipt and does not create a contract of employment.

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

United. Inspired.

Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere. #LI-HP1 #LI-Onsite

Any background check conducted will be evaluated through an individualized assessment, taking into account the job's specific requirements and the candidate's circumstances.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com