Service Tech/Advisor (Seasonal)

Trek Bicycle Corporation; Dayton (OH); On-site; USD 25,000 - 45,000; Part time

Job summary

An established industry player is seeking a passionate Service Technician/Advisor to join their team. This seasonal role involves providing exceptional customer service while troubleshooting and servicing bicycles. You'll have the opportunity to work closely with customers, ensuring their bikes are in top shape and ready for riding. The company fosters a fun and flexible culture, encouraging personal growth and teamwork. If you love bikes or are eager to learn, this position offers a fantastic chance to join a dynamic team and make a real impact in the biking community.

Benefits

Flexible company culture

Competitive health care options

401(k) with match

Tuition Reimbursement up to $15,000

Employee discounts on all products

Deep partner retail discount

Qualifications

• Strong customer service and communication skills are essential.
• Willingness to learn about bicycle servicing and repairs.

Responsibilities

• Troubleshoot and service various types of bikes.
• Build relationships with customers and provide excellent service.

Skills

Customer Service

Communication Skills

Problem Solving

Attention to Detail

Self-Motivation

Teamwork

Job description

Service Tech/Advisor (Seasonal) page is loaded

Service Tech/Advisor (Seasonal)

Apply locations Dayton, Ohio time type Part time posted on Posted Yesterday job requisition id Trek111925

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Dayton Kettering

Job Description

As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.

We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.

What you’ll bring to the team

• Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Top-notch communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out
• Eagerness to learn the ins and outs of servicing bicycles
• A desire to continually learn proper service methods and new technologies

Trek Benefits

• Flexible and fun company culture
• Competitive health care -- PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.