Service Tech

Wichita Water Conditioning, Inc.; Springfield (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

4 day work week

Paid time off

401k with company match

Comprehensive training

Job summary

Hall’s Culligan Water is hiring a Service Technician to install, service, and repair water treatment systems in homes and businesses. You’ll work with water softeners and drinking water systems, performing diagnostics and maintenance while educating customers on proper usage.

The role emphasizes safety, reliability, and customer satisfaction, with opportunities for training, certifications, and advancement within a trusted national provider.

Qualifications

• Mechanical aptitude or hands-on technical/plumbing experience is highly preferred.
• Strong problem-solving abilities, basic math proficiency, and excellent interpersonal and verbal communication skills.

Responsibilities

• Install, upgrade, remove, and perform routine preventative maintenance on water treatment equipment.
• Run diagnostic tests on residential and commercial units, identify malfunctions, and resolve issues.
• Educate customers on water quality and system usage; recommend service or upgrade options.
• Safely operate company vehicles, complete service orders, manage truck inventory and related paperwork.

Skills

Mechanical aptitude

Interpersonal communication

Problem solving

Basic math

Job description

As the premium provider of drinking water and water treatment services for the greater part of a century, Hall’s Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.

As a Culligan Service Technician, you'll play a critical role in the installation, service, and repair of our products and systems in customer homes and/or businesses. Our products includewater softeners, drinking water systems, and solutions for challenging water conditions.

Why you’ll love working here:

• $21+/hour based on experience.
• Enjoy a 4 day work week (After training)
• You’ll receive paid time off (PTO) at a generous accrual rate.
• You’ll be eligible for a full benefits package, including a 401k with company match, following your introductory period.
• Comprehensive training provided. We'll teach you everything you need to know to build a successful career in the water treatment industry.
• Opportunities to earn certifications from the Water Quality Association
• We believe in upskilling our employees and promoting from within.
• Enjoy the stability of working for a trusted, growing company with a long history of serving customers and investing in employees.
• You’ll have the opportunity to utilize Culligan equipment in your home free of charge

Key Responsibilities:

• Installation & Maintenance: Install, upgrade, remove, and perform routine preventative maintenance on water treatment equipment using hand and power tools. Diagnostics & Repair: Run diagnostic tests on residential and commercial units, identify malfunctions, and resolve issues effectively.
• Customer Education: Interact directly with customers to explain water quality, educate them on proper system usage, and recommend service or upgrade options that best meet their needs.
• Administrative & Safety Duties: Safely operate company vehicles, complete daily service orders and paperwork, manage truck inventory, and other duties as assigned.

Here’s who we’re looking for:

• Experience: Mechanical aptitude or previous hands-on technical/plumbing experience is highly preferred. Must be willing to learn on an ongoing basis.
• Skills: Strong problem-solving abilities, basic math proficiency, and exceptional interpersonal and verbal communication skills.
• Traits: Dependable, organized, and customer-focused with a professional, friendly, and trustworthy approach. Ability to build customer confidence by clearly communicating equipment status, service recommendations, and solutions in a way that customers can easily understand.
• Physical Requirements: Ability to work in physically demanding conditions, including the capacity to lift, carry, and move heavy equipment or products (ranging from 50 to over 150 lbs).

At Hall's Culligan Water we enforce a multi-step pre-employment screening process. Pre-employment requirements may include:

• -Must be at least 18 years of age or older, and must be able to successfully pass, and maintain, an acceptable driving record check to be insurable by the company to -operate a company vehicle.
• -Must be able to successfully pass criminal background check and drug screening checks, as well as any ongoing screenings per company requirements.
• -Must remain physically capable, with or without reasonable accommodation, of performing the duties required of this position.
• -Must be able to safely operate a commercial vehicle on a daily basis, sometimes several hours at a time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.