Service Team leader plus 1

Meijer Inc.; Seven Hills (OH); Vor Ort; USD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer Inc. is seeking an experienced retail leader to staff, train, and develop team members while delivering excellent customer service. You will oversee hiring, coaching, scheduling and promotions to maintain strong store performance.

You will monitor P&L, drive sales, reduce shrink, and ensure compliance with Meijer standards. Strong communication and leadership are essential for success in this role, with a focus on safety and customer satisfaction.

Qualifikationen

• High school diploma or equivalent is required.
• Experience in retail management and staff development is preferred.
• Ability to communicate clearly with team members and leadership.
• Proven conflict resolution and problem-solving skills.
• Ability to analyze basic financial and store statistics.
• Demonstrated ability to lead teams and train staff.

Aufgaben

• Provide courteous, friendly, and efficient service to customers and team members.
• Manage staffing, selection, and hiring to meet store needs.
• Promote career paths and development, including promotions decisions.
• Document disciplinary actions and advise on discharge decisions.
• Oversee P&L, drive sales, and maintain shrink targets.
• Model exceptional customer service and Meijer standards.
• Communicate the Meijer Friendly Initiative in meetings and conversations.
• Mentor and coach team members to exceed service and sales goals.
• Ensure training completion and store-wide readiness.
• Maintain a safe work environment and reliable attendance.
• Perform other duties as assigned.

Kenntnisse

Staffing & Hiring

Customer Service

Leadership

Communication

Conflict Resolution

Multitasking

Financial & Analytics

Ausbildung

High school diploma or equivalent

Jobbeschreibung

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

• Meijer Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

What You’ll be Doing

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications)

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

We are committed to treating all persons with dignity and respect.

Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification.

If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request.

Submissions that are not seeking help to complete the application due to a disability will not be responded to.