Service Team

Vitality Bowls Rocky River; Rocky River (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

Vitality Bowls Rocky River is seeking enthusiastic team members to support daily operations in a fast-paced counter-service setting. You will explain health benefits of ingredients, maintain a clean lobby, and deliver friendly, informative service to customers while assisting with orders and phone inquiries.

Applicants should be able to follow recipes, work quickly and sanitation rules, and contribute to a positive team environment with a flexible schedule and reliable attendance.

Qualifications

• Must become food certified.
• Able to operate a basic POS system and handle cash/credit cards.
• Follow health, sanitary, and safety requirements.
• Must be able to stand for long periods, lift heavy boxes, and work with urgency.
• Maintain a clean, professional personal appearance.
• Bring a positive attitude and work well with others.

Responsibilities

• Memorize training and explain health benefits of ingredients to customers.
• Keep front lobby and outside area clean.
• Provide excellent customer service and accurate wait times.
• Assist and ring up guests, answer calls, and take orders over the phone.
• Follow recipes and prepare food in a timely, sanitary manner.
• Maintain kitchen and lobby cleanliness continuously.
• Stock and rotate food; communicate schedule changes to managers.

Skills

Customer service

Communication

Teamwork

Positive attitude

Work ethic

Education

Food handler certification

Tools

POS system

Cash handling

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms

About Vitality Bowls

Vitality Bowls specializes in making delicious acai bowls, which are a thick blend of the acai berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, fresh juices, soups, salads and panini. All items of the menu are made fresh and in non-cross contamination kitchens to ensure that those with food allergies will feel safe eating at Vitality Bowls. No ingredient fillers such as ice, frozen yogurt, added sugar or artificial preservatives are used, giving the purest taste possible to each item.

Job Description:

• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Track food quality
• Handle specials circumstances
• Communicate effectively with coworkers and managers

Requirements:

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others

I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.