Service Support

careers-titanmachinery; Iowa City (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and Dental Coverage

HSA contributions

8 Paid Holidays

Paid PTO

401(k) with company matching

Paid pregnancy-related leave

Volunteer hours

Uniforms provided

Safety equipment reimbursement

Team Titan

Job summary

Titan Machinery is seeking a Service Support professional in Iowa City to assist our service team with daily tasks, keep equipment clean and presentable, and perform essential facility maintenance around the service department. The role emphasizes professionalism, precision, and a proactive approach in a fast-paced environment.

Ideal candidates will respond quickly and professionally to requests, pay close attention to detail, and work independently to support smooth operation and timely

Qualifications

• Must respond quickly, accurately, and professionally to demands and requests from customers and employees.
• Keen attention to detail, high level of initiative, and the ability to work independently.

Responsibilities

• Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing.
• Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers.
• Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department.

Skills

Fast response

Attention to detail

Independent worker

Job description

Overview

Join the Titan Machinery team as a Service Support professional who is proactive, detail-oriented, and ready to assist our service team. This role is vital in maintaining equipment, ensuring cleanliness, and supporting various operational tasks around the store.

Responsibilities

• Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers
• Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department

If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Qualifications

Required:

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Keen attention to detail, high level of initiative, and the ability to work independently

Titan Machinery provides a generous total compensation package including the following benefits:

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Safety Equipment Reimbursement
• Uniforms - 100% Paid by Titan - including laundering!
• Performance-based incentives
• #TeamTitan

Learn more about our benefits here:https://www.titanmachinery.com/titan-careers/careers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affir...

Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.