Service Supply Chain Operations Specialist

Spectraforce Technologies; Sunnyvale (CA); On-site; USD 80,000 - 110,000; Part time

Benefits offered by this job

Hybrid work arrangement

12-month contract

Job summary

Spectraforce Technologies seeks a Service Supply Chain Operations Specialist in Sunnyvale, CA, for a 12-month contract. You will support AppleCare's service supply chain across PRQ and commodity management for display and touch module components, working with GCM, EPM, and SSCE teams to optimize costs and supply outcomes.

You will manage supplier relationships, track milestones, and coordinate across Materials, Planning, Finance, and Engineering teams to meet program requirements.

Qualifications

• 3-5+ years of experience in supply chain, commodity management, or procurement in electronics or hardware manufacturing.
• Experience managing supplier relationships, pricing negotiations, delivery performance, and capacity planning.
• Familiarity with NPI or post-ramp qualification processes in hardware environments.
• Strong project coordination skills to track multiple workstreams and deadlines.
• Proficiency in Excel and supply chain planning tools (SAP, ERP systems, or equivalent).
• Strong written and verbal communication skills.

Responsibilities

• Facilitate post-ramp qualification projects end-to-end, ensuring component transitions meet program milestones and quality requirements.
• Serve as the primary coordination point between GCM, Engineering Program Management (EPM), and Service Supply Chain Engineering (SSCE) teams to track PRQ status, flag risks, and drive resolution.
• Maintain PRQ project trackers and provide regular status updates to stakeholders, ensuring deadlines are met and blockers are escalated promptly.
• Support qualification documentation, test result tracking, and approval workflows required for PRQ completion.
• Supply Management: Monitor supplier capacity, lead times, and delivery performance to ensure continuity of supply for assigned commodities.
• Proactively identify and mitigate supply risks across the service supply chain.
• Vendor Management: Manage day-to-day supplier relationships, conduct business reviews, and drive supplier accountability on quality, delivery, and responsiveness commitments.
• Cost Management: Support cost negotiations, track pricing trends, and identify cost reduction opportunities. Maintain accurate cost files and support BOM cost reconciliation activities.
• Collaborate with Materials, Planning, Finance, and Engineering teams to align sourcing decisions with program requirements and financial targets.
• Support last-time-buy (LTB) assessments and end-of-life (EOL) transition planning for assigned commodities as needed.

Skills

Supply chain management

Commodity management

Procurement

Supplier relationship management

Cost negotiations

Excel

ERP/SAP

Project coordination

Cross-functional collaboration

Communication skills

Tools

SAP

ERP systems

Excel

Job description

Job Title: Service Supply Chain Operations Specialist

Location: Sunnyvale, CA (Hybrid)

Duration: 12 Months

Role Summary

Contractor commodity manager supporting AppleCare's service supply chain across two key workstreams: post-ramp qualification (PRQ) project coordination and handson commodity management for display and touch module components. This role requires someone who can operate independently across cross-functional teams, manage supplier relationships, and drive cost and supply outcomes with minimal ramptime.

Responsibilities

Client Care PRQ Support

• Facilitate post-ramp qualification projects end-to-end, ensuring component transitions meet program milestones and quality requirements.
• Serve as the primary coordination point between GCM, Engineering Program Management (EPM), and Service Supply Chain Engineering (SSCE) teams totrack PRQ status, flag risks, and drive resolution.
• Maintain PRQ project trackers and provide regular status updates tostakeholders, ensuring deadlines are met and blockers are escalated promptly.
• Support qualification documentation, test result tracking, and approvalworkflows required for PRQ completion.

Commodity Management - Mac Touch Bar Module, iPhone Touch Module, Display Raw Materials

• Supply Management: Monitor supplier capacity, lead times, and delivery performance to ensure continuity of supply for assigned commodities.
• Proactively identify and mitigate supply risks across the service supply chain.
• Vendor Management: Manage day-to-day supplier relationships, conduct business reviews, and drive supplier accountability on quality, delivery, and responsiveness commitments.
• Cost Management: Support cost negotiations, track pricing trends, and identify cost reduction opportunities. Maintain accurate cost files and support BOM cost reconciliation activities.
• Collaborate with Materials, Planning, Finance, and Engineering teams to align sourcing decisions with program requirements and financial targets.
• Support last-time-buy (LTB) assessments and end-of-life (EOL) transition planning for assigned commodities as needed.

Required Qualifications

• 3-5+ years of experience in supply chain, commodity management, or procurement, preferably in consumer electronics or hardware manufacturing.
• Demonstrated experience managing supplier relationships - pricing negotiations, delivery performance, and capacity planning.
• Familiarity with NPI or post-ramp qualification processes in a hardware environment.
• Strong project coordination skills with the ability to track multiple workstreams, manage deadlines, and communicate status across cross‑functional teams.
• Proficiency in Excel and supply chain planning tools (SAP, ERP systems, or equivalent).
• Strong written and verbal communication skills.

Preferred Qualifications

• Prior experience in AppleCare, service supply chain, or after‑sales operations.
• Knowledge of display, touch module, or related electromechanical commodities.
• Experience with BOM management, cost modeling, or should‑cost analysis.
• Familiarity with PRQ/qualification workflows and engineering change processes