Service Supervisor - Vegetarian Restaurant - 5 day work week, 50 hours

SAUTE PTE. LTD.; Town of Islip (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the food service industry seeks a management professional to oversee operations in multiple locations. The role involves staff management, budgeting, compliance, and enhancing sales performance. A focus on service quality, team development, and effective inventory management is essential. This opportunity is ideal for a candidate with strong leadership skills and operational expertise.

Benefits

Two meals provided

Qualifications

• Experience in staff recruitment and training.
• Strong understanding of budgeting and finance.
• Ability to manage customer relationships effectively.

Responsibilities

• Recruit, train, and supervise staff across multiple locations.
• Manage budgets and ensure compliance with regulations.
• Handle customer inquiries and enhance service quality.

Skills

Staff management

Budget management

Customer service

Sales strategies

Job description

Location:

• Anchorvale Village
• Tampines Mall
• City Square Mall
• Paya Lebar Square
• Funan Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working Hours: 10:30 – 21:30 hrs (1 hr break)

Meals: 2 meals provided

Salary: $2600 - $3500 and onwards depending on experience

Responsibilities include:

1. Staff recruitment, training, and supervision: Applies to both full-time and part-time staff. Organize regular appraisals, recommend for confirmation/promotion, plan staff duty rosters, handle staffing issues, manage staff behavior, etiquette, and grooming.
2. Managing budgets: Provide monthly expenditure estimates and ensure budgets are maintained.
3. Compliance matters: Ensure adherence to licensing, hygiene, health, and safety regulations.
4. Promoting and marketing the business: Gather customer feedback, suggest promotions, upsell products, and organize events to boost sales and provide high service standards.
5. Managing stock: Order supplies within budget, manage inventory, and maintain supplier relationships.
6. Handling customers: Address inquiries and complaints promptly, train staff in reservations, greeting, advising customers, and service recovery, ensuring high service quality.
7. Finance/Admin/HR tasks: Maintain financial and statistical records, set up SOPs, oversee paperwork, and ensure accuracy in submissions.
8. Roaster and manpower planning: Plan staff rosters and manpower needs.
9. Managing sales: Achieve monthly sales targets, assess profitability, and improve daily operations and brand development.
10. Management role: Collaborate with management to maximize profitability and brand image. Provide weekly operation reports and solutions.
11. Adhoc tasks: Perform additional tasks as assigned by management.