Service Supervisor, Field Operations Lead (Chicago)

KONE; Chicago (IL); On-site; USD 113,000 - 148,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

401K employer match

Health insurance

Well-being program

Paid time off

Job summary

KONE Chicago is seeking a Service Supervisor to lead our local service operations and drive safety, quality, and customer satisfaction. You will manage a territory, collaborate with customers and peers, and supervise a team, including a union workforce, to deliver reliable service outcomes.

Bring 2+ years of maintenance supervision and an associates degree or equivalent experience. You will work in a dynamic environment focused on safety, learning, and continuous improvement, with opportunities

Qualifications

• Ensuring safety guidelines for team and operations.
• Providing learning opportunities for team members.
• Managing schedules and overall team performance.
• Collaborating with all levels of the organization to meet goals.
• Willingness to learn and apply new technologies.

Responsibilities

• Lead service business operations for the assigned territory.
• Promote a culture of safety and quality to achieve customer satisfaction and profits.
• Supervise a team, including union-represented workers, and collaborate with customers and peers.

Skills

Safety guidelines

Team learning opportunities

Scheduling & performance

Cross-functional collaboration

Learning new technologies

Education

Associates degree

Job description

KONE Chicago is seeking a Service Supervisor to lead our local service operations and drive safety, quality, and customer satisfaction. You will manage a territory, collaborate with customers and peers, and supervise a team, including a union workforce, to deliver reliable service outcomes.

Bring 2+ years of maintenance supervision and an associates degree or equivalent experience. You will work in a dynamic environment focused on safety, learning, and continuous improvement, with opportunities