Service Supervisor

Cintas; Midland (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive Pay

Company 401(k) ESOP

Full benefits

Paid Time Off

Career Development

Job summary

Cintas is seeking a Service Supervisor to work with our customer-facing service team on route and in-house. You will supervise the service team responsible for customer service, sales and the pick-up and delivery of products to our customers; hire, train, develop and evaluate the team to ensure the highest level of service and product quality in the most efficient manner.

This middle-management role includes overseeing contract renewals, driving efficient routes, and ensuring driver compliance

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Active driver's license and DOT medical certification required before start.
• Be at least 21 years old and able to provide documentation of previous employment.
• Experience in sales or customer service is preferred.
• Training or instructor experience is a plus.

Responsibilities

• Supervise the service team delivering customer service, sales and product pick-up/delivery.
• Hire, train, develop and evaluate the service team to ensure high service quality and product standards.
• Oversee route structure, driver compliance and maintain strong customer relationships.
• Drive a company vehicle and assist with lifting and walking in and out of customer accounts.

Skills

Sales experience

Customer service

Training experience

DOT certification

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Requisition Number

230875

Skills/Qualifications

Required

• High School Diploma/GED; Bachelor's degree preferred

Requirements

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment

Preferred

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Service

Organization

Rental

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift