Service Supervisor

Ace ImageWear; Houston (TX); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary package

Commission & bonus opportunities

Medical & Dental

Car allowance

401K & Profit Sharing

Vacation

Phone allowance

Job summary

A family-owned uniform service company is seeking a Service Supervisor in Houston. The role requires a strong leader with 2-5 years of supervisory experience, responsible for managing service reps and ensuring customer satisfaction. Key responsibilities include fleet oversight and routing. Benefits include competitive salary, commission opportunities, and various allowances. The ideal candidate is organized, personable, and committed to operational excellence. Join a supportive team committed to making a difference.

Qualifications

• Minimum 2-5 years supervisory and management experience.
• Highly organized and able to foster trust and responsibility.
• Proficient in customer relations while maintaining professionalism.

Responsibilities

• Manage a team of service representatives.
• Oversee fleet management and routing.
• Enhance customer service and retention.

Skills

Leadership

Customer Service

Organizational Skills

Proficiency with standard office software

Job description

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This range is provided by Ace ImageWear. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/hr - $55,000.00/hr

Ace Imagewear is seeking a strong leader to fill the role of Service Supervisor. If you are a person who is highly organized, fosters trust, embraces responsibility, earns respect and knows how to teach, we want to know more about you. We specialize in customized uniform and supply service programs that help our customers control and protect their image. Our managed services include: uniform rental and purchase, logo mats, mops, microfiber products, towels, aprons and restroom products.

This position reports directly to the Service Manager and is responsible for managing a team of service reps, fleet oversight, routing plus customer service and retention. Previous Experience is Required.

A solid team committed to being Houston's preferred uniform rental supplier will be backing you up. The ideal candidate has a minimum of 2-5 years supervisory and management experience, is organized, and relates well to customers, employees, and others while maintaining a professional decorum. Long hours and work days may be required as work dictates, whatever it takes to get the job done. Proficiency with standard office software is required.

To the qualified candidate we offer:

• Competitive salary package, pending experience
• Commission & bonus opportunities
• Medical & Dental
• Car allowance
• 401K & Profit Sharing
• Vacation
• Phone allowance

Ace ImageWear is a local, family-owned company providing uniform, mat and towel service throughout the Houston region. Since 1932, the Heilman family has been recognized for ongoing investment in technology and people. This is a fast paced operation where management’s job is to create an environment where others can succeed. If you want to join a family team where you yourself can make a difference, as opposed to being just a number, Ace is the right place for you. Find out more about us and our industry by visiting us at www.aceimagewear.com.

All applications are strictly confidential.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Commercial and Industrial Equipment Rental