Service Supervisor

Cintas; Hartford (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Share

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Career Advancement Opportunities

Job summary

Cintas Corporation seeks a Service Supervisor to lead our customer-facing service team on routes and in-house. You will supervise the service team delivering customer service, sales, and product pickups and deliveries, while hiring, training, and evaluating staff to ensure top service and quality.

The role involves maintaining excellent customer relations, managing contract renewals, improving route efficiency, and ensuring driver compliance.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• Active driver's license and clean driving record.
• Ability to meet DOT or provincial requirements for operating a vehicle over 10,000 lbs.

Responsibilities

• Supervise the service team on route and in-house to deliver customer service and product pickups/deliveries.
• Hire, train, develop and evaluate staff to maintain high service quality.
• Drive a company vehicle to customer sites and assist with lifting and walking at accounts.
• Oversee renewals, route efficiency, and driver compliance; maintain strong customer relationships.

Education

High School Diploma/GED

Bachelor's degree

Job description

Requisition Number

234357

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Skills/Qualifications

Required

• High School Diploma/GED; Bachelor's degree preferred

Requirements

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment

Preferred

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Equal Opportunity Employer

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Rental

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift