Service Supervisor

KONE, Inc; Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Job summary

KONE Des Moines, IA is hiring a Service Supervisor to lead local service operations. You will manage maintenance tasks and supervise a team, with emphasis on safety and reliability, to drive customer satisfaction and business results.

The role requires 2+ years of maintenance experience and supervisory responsibilities, with preference for experience leading a union workforce. An associate degree or equivalent experience is expected.

Qualifications

• 2+ years of maintenance experience with supervisory responsibilities.
• Experience leading a union represented workforce is preferred.
• Ability to implement and monitor safety guidelines.

Responsibilities

• Drive service operations for the assigned territory.
• Promote a positive culture focused on safety and quality goals.
• Collaborate with customers and peers to achieve customer satisfaction and profitable results.

Skills

Supervisory experience

Maintenance expertise

Safety guidelines

Scheduling

Union workforce

Education

Associate degree

Job description

Des Moines IA

Full time

R0660723

Founded in 1910, KONE (https://www.kone.com/en/) is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability (https://www.kone.com/en/sustainability/) leader with repeated recognitions by Forbes (https://www.forbes.com/companies/kone/?sh=3dd0aa0b7d27), Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team and manage your own local service operations as our Service Supervisor for KONE Des Moines, IA ?

• In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team?
• Do you take pride in providing learning opportunities for your team?
• Are you successful in effectively managing a schedule and your team’s overall performance?
• Are you able to collaborate with all levels of the organization to achieve business goals?
• Do you have an appetite for learning and leveraging new technologies?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Service Supervisor , you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring 2+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates' degree in a related field or additional years of experience.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and