Service Supervisor- Seattle & Spokane Areas

KONE; Seattle (WA); On-site; USD 121,000 - 159,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

401K Employer Match

Health Insurance

Dental and Vision Insurance

Paid Time Off

Job summary

KONE in the Seattle and Spokane area is hiring a Service Supervisor to drive service operations for your territory, collaborating with customers and peers and reporting to Redmond, WA. Your mission is to promote a safety- and quality‑driven culture that delivers customer satisfaction and profitable results.

You will bring 2+ years of relevant maintenance experience and supervisory background, ideally leading a union represented workforce.

Qualifications

• 2+ years of maintenance experience
• Supervisory experience leading a union represented workforce preferred
• Associate degree in related field or additional years of experience

Responsibilities

• Drive service operations for Seattle & Spokane area in collaboration with customers and peers.
• Promote safety and quality goals to achieve customer satisfaction and profitable results.
• Coordinate with internal teams to meet service levels and improve efficiency.
• Lead a union represented workforce and manage scheduling and team performance

Skills

Supervisory experience

Maintenance expertise

Safety focus

Education

Associate degree in related field

Job description

About KONE

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others.

We hire individuals who value culture because we believe culture drives innovation:

We value your authentic self.
Collaborative, creative, and supportive work environment.
Passionate about safety, quality, and innovation
We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Annual Base Pay Range:

The hiring range for this role is $121,000 - $158,760 . The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals.

Location of position: Seattle & Spokane WA. Reports to Redmond, WA.

As our Service Supervisor , you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring 2+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates' degree in a related field or additional years of experience.

Service Supervisor - Seattle & Spokane Area

In your professional experience - has implementing and monitoring safety guidelines been your top priority for you and your team?
Do you take pride in providing learning opportunities for your team?
Are you successful in effectively managing a schedule and your team's overall performance?
Are you able to collaborate with all levels of the organization to achieve business goals?
Do you have an appetite for learning and leveraging new technologies?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

We will consider for employment all qualified applicants, including qualified applicants with arrest or conviction records, in accordance with applicable federal, state, and local fair chance laws.

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

We encourage parti