Service Supervisor

Cintas; Bozeman (MT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Paid time off

Career advancement opportunities

Job summary

Cintas is seeking a Service Supervisor to lead our customer-facing service team on route and in-house. You will supervise staff delivering customer service, sales, and product pickups/deliveries, while hiring, training, and evaluating the team to ensure the highest level of service and quality.

You will drive a company vehicle and support drivers with route efficiency and safety. The role emphasizes relationship management, contract renewals, and growing internal sales in a middle-management

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Active driver's license required.
• DOT medical certification required.
• Provide documentation of previous employment.
• 21+ years of age required.

Responsibilities

• Supervise the service team providing customer service, sales and pick-up/delivery of products.
• Drive a company-owned vehicle to customer sites and assist the team with lifting and walking at accounts.
• Hire, train, develop and evaluate staff to ensure high service quality and efficiency.
• Maintain excellent customer relationships and manage contract renewals and internal sales growth.
• Oversee route structure and driver compliance; ensure safety and operational standards.

Skills

Customer service

Sales experience

Training or instructor experience

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Requisition Number:

234530

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Skills/Qualifications

Required

• High School Diploma/GED; Bachelor's degree preferred

Requirements

• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment

Preferred

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: First Aid and Safety

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift