Service & Styling Manager: Elevate Guest Experience

Anthropologie; King of Prussia (PA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie at King of Prussia, PA is seeking a Service and Styling Manager to lead guest experience, selling, and styling while supporting store operations and visual standards. You will coach the team and develop talent to deliver an inspiring, engaging store environment.

With a starting pay of USD 26.00 per hour, you will drive service quality, merchandise presentation, events, and community connections in a fast-paced retail setting at URBN.

Qualifications

• 2+ years of retail leadership experience.
• Strong merchant skills and a track record of delivering financial results.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Leads by example in providing extraordinary service and drives sales using KPIs to set team and zoning goals.
• Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and build clientele.
• Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections and a personalized styling approach.
• Supports the Store Manager in curating events and experiences reflecting local customer interests to drive brand engagement.
• Oversees training and accountability of the CEM program, empowering styling team members to nurture relationships and generate new business.

Skills

Retail leadership

Customer service

Sales driving

Talent development

Job description

Anthropologie at King of Prussia, PA is seeking a Service and Styling Manager to lead guest experience, selling, and styling while supporting store operations and visual standards. You will coach the team and develop talent to deliver an inspiring, engaging store environment.

With a starting pay of USD 26.00 per hour, you will drive service quality, merchandise presentation, events, and community connections in a fast-paced retail setting at URBN.