SERVICE SPECIALIST II

Johns Hopkins Care at Home; Maryland; Sur place; USD 25 000 - 41 000; Plein temps

Résumé du poste

Johns Hopkins Care at Home in Baltimore, MD seeks a Service Specialist II to manage equipment delivery and related duties. This full-time role includes home visits for equipment, supplies, and pharmaceuticals, and requires accurate paperwork and strong customer service.

You will help maintain fleet safety, perform warehouse tasks, and meet supervisor expectations. A high school diploma and a valid driver’s license with no points are required, with six months of home care or DME experience

Qualifications

• High School Diploma or Equivalent required.
• Six months of home care or DME experience preferred.
• Current, valid driver’s license with no points.

Responsabilités

• Deliver and/or pick up medical equipment, supplies or pharmaceuticals to patients' homes or places of discharge.
• Ensure completion of all applicable paperwork is accurate, legible and meets regulatory requirements.
• Deliver exceptional customer service to internal and external customers.
• Perform distribution service and warehouse duties according to Johns Hopkins Pharmaquip policies.
• Maintain a safe work environment, including fleet vehicle safety.
• Meet or exceed supervisor's communicated expectations.

Connaissances

Customer service

Formation

High School Diploma or Equivalent

Description du poste

Requisition #:679529 Location:Johns Hopkins Care at Home, Baltimore, MD 21201 Category:Support Services (Services/Trades) Schedule:Day Shift Employment Type:Full Time

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

Location

Johns Hopkins Home Care Group, Baltimore, MD

Position Summary

Full Time (40 hours)/Weekends Required

• The Service Specialist II is responsible for performing all tasks related to specific position in a timely manner and meeting or exceeding supervisor's communicated expectations.
• Responsible for the delivery and/or pick up of medical equipment, supplies or pharmaceuticals to patients' homes or places of discharge.
• Will ensure completion of all applicable paperwork is accurate, legible and meets all regulatory requirements.
• Delivers exceptional customer service to all internal & external customers.
• Performs distribution service and warehouse duties according to the policies and procedures of Johns Hopkins Pharmaquip.
• Maintains a safe work environment, including all aspects of maintaining the fleet vehicles.

Education

Minimum Qualifications

• High School Diploma or Equivalent required

Experience

• Six (6) months of home care or DME experience preferred.

Required Licensure, Certification, Etc.

• Current, valid drivers license with no points.

Important Notices

• Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range

Minimum 18.09/hour - Maximum 29.87/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug‑free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.