Service Specialist

Opensity Solutions; Portland, Northern (OR, KY); Hybrid; USD 15,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Service Specialist to provide on-site administrative support in Portland, OR. The role covers mail, copy, hospitality, and facilities services as part of a client services team. The position is full-time with a pay rate up to $19 per hour, and a standard 8:00am–5:00pm schedule.

Candidates should have a high school diploma or GED and prior customer service experience. Physical requirements include lifting up to 40 lbs and moving up to 75 lbs.

Qualifications

• High School Diploma or GED.
• Previous experience in a customer services field.
• Ability to multitask with attention to detail.
• Must be able to lift 40 lbs and move 75 lbs.

Responsibilities

• Mail Services: metering, sorting, distributing mail and accountable packages per schedule.
• Floor Coordination: upkeep of copy rooms and stocking general supplies, delivery of paper, basic daily maintenance.
• Copy Services: accurately producing copy, print and scan projects per written instructions.
• Reception: answer incoming calls and route to the appropriate person; greet visitors professionally.
• Hospitality Services: coordinate client conference rooms, common areas and kitchens; ensure rooms are stocked and ready.
• Facilities Services: may include hanging pictures, small office moves, cleaning, and liaison with client contacts about building concerns.

Skills

Customer service

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

## Service SpecialistApply: Onsite: USA-Portland-OR: Full time: Posted Today: R-02343**About Us:**Opensity Solutions is the largest tech‐enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.**Our Mission:** Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. **Job Description**A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. **Location:** Portland, OR **Pay:** 19hr**Preferred Shift:** 8:00am - 5:00pm**RESPONSIBILITIES**· **Mail Services** includes metering, sorting, and distributing mail and accountable packages per schedule· **Floor Coordination** includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance· **Copy Services** includes accurately producing copy, print and scan projects per written instructions· **Reception** includesanswering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner· **Hospitality Services** includescoordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed· **Facilities Services** may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.**Job Requirements*** High School Diploma or GED* work experience in a customer services field* Ability to multitask with attention to detail* Ability to resolve issues with professionalism and tact* Ability to lift or move 40 lbs. or greater* Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75lbs* Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is up to 19.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. **All eligible employees receive access to a comprehensive benefits package, including:**Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO) #INDHPOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.