Service Specialist

Connecticut Renaissance, Inc.; New Haven (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Connecticut Renaissance, Inc. seeks a LYNC Service Specialist to connect youth with community resources and facilitate cognitive behavioral and life skill groups. The role emphasizes trauma- and culture-sensitive service delivery, with hours Monday–Friday 10am–6pm and rotating Saturdays.

You will support youth and families, coordinate with probation, and promote program outcomes. Responsibilities include intake, screenings, case management, referrals to employment opportunities, and ensuring

Qualifications

• Bachelor's degree in Criminal Justice, Sociology, or Human Services
• Two years' experience with justice-system involved youth
• Strong knowledge of community resources

Responsibilities

• Facilitate cognitive-behavioral groups and EMPLOY curriculum for youth.
• Conduct intake, screenings, and assessments.
• Provide strategic case management and monitor goals.
• Coordinate with probation and refer to employment opportunities.
• Ensure documentation compliance and participate in trainings.

Skills

Engagement skills

Communication skills

Office software

Education

Bachelor's Degree in Criminal Justice, Sociology, or Human Services

Tools

Microsoft Office Suite

Job description

The LYNC Service Specialist functions as a resource and intervention specialist to youth enrolled in the program by connecting youth to community resources and facilitating cognitive behavioral and life skill groups. As part of the LYNC team the service specialist will maintain a cultural, gender and trauma responsive approach to all services offered.

The hours are Monday through Friday 10am to 6pm with two late night being 11am to 7pm. There is a rotating Saturday (approximately every 6-8 weeks) from 8:30am to 12pm.

Essential Duties and Responsibilities:

• Facilitate all cognitive-behavioral groups including the EMPLOY curriculum to youth;
• Conduct intake, screenings, and assessments;
• Provide strategic case management using Carey Guides, develop and monitor goals, address barriers, develop and build skill acquisition;
• Facilitate Child and Family Team meetings as requested by probation;
• Make referrals to Employer Recruitment or other vocational or employment opportunities as needed.
• Coordinate with Family Advocate in identifying available community resources and assist in making meaningful connections with youth and their families.
• Resource to Juvenile Probation Officers who may be seeking information about resources in a specific community.
• Assist in transportation and other program needs as appropriate.
• Maintain compliance in documentation with agency and program standards.
• Participate in all required internal and external meetings and supervisions.
• Complete all required internal and external trainings within required timeframes.
• Meet and contribute to agency outcomes and performance measures.
• Adhere to state and federal regulations, and standards of accreditation, facility licensure and funding sources.
• May perform other duties assigned by supervisor.

Required Knowledge, Skills, Abilities and Other Characteristics:

Knowledge Of:

• Community resources for families and adolescents.
• Engagement and motivational skills.
• General office software, particularly Microsoft Office Suite.

Ability To:

• Communicate effectively both verbally and in writing.
• Manage priorities effectively to meet deadlines and demonstrate multi-tasking skills.
• Assimilate new information and technology.

Education and Experience:

• Bachelor's Degree in Criminal Justice, Sociology, or Human Services OR Minimum of two (2) years' experience working with justice/system/agency involved youth.?Strong knowledge base of resources in the community.

Other:

• Must be dependable and reliable; detailed oriented; and able to interface easily with clients, staff, and referral sources.
• Must be able to meet routine office physical demands including climbing stairs, carrying up to 20-pound objects and possess the dexterity and vision to operate office computers and equipment.
• Must have a valid Driver's License.
• Must successfully complete the introductory probationary employment period.

This job description covers the most significant duties but does not exclude other assignments or related duties.

Connecticut Renaissance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected status under applicable law.