Service Specialist

City Uniforms & Linen; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

City Uniforms & Linen is seeking a Service Specialist to service remote customers with a daily on-site presence in Columbus, OH. The role emphasizes professional interaction with medical staff, inventory management, and equipment upkeep. You will join a team focused on reliable service and adherence to company policies.

The position is full-time, with first shift hours to be determined. Applicants should have a High School diploma and 1–2 years of customer service experience in a related

Qualifications

• Excellent people handling skills
• Keep Supervisor and Service Manager informed of customer issues
• Thorough knowledge of company products
• Attend all scheduled training and meetings
• Maintain personal appearance per dress code
• Ability to lift/move 20–30 pounds repeatedly and climb stairs carrying up to 30 pounds

Responsibilities

• Receive clean, pre-packaged scrubs and maintain inventory
• Monitor scrub dispensers and maintain quantities
• Correct machine malfunctions as needed
• Remove soiled product and stage for pickup
• Report daily on condition, functionality and size trends
• Interact with medical staff to meet scrub program needs
• Update user database with personnel changes
• Communicate with Findlay plant for needs

Skills

People skills

Customer service

Attention to detail

Professional appearance

Training attendance

Physical ability (lift 20-30 lb)

Education

High School diploma (GED) or equivalent

Business or sales degree preferred

Job description

Position Description: Service Specialists of City Uniforms & Linen will service remote customers as a daily, on-site presence. At all times a Service Specialist must represent our company in a professional, motivated and cheerful manner.

Major Areas of Responsibility

• Receive clean, pre-packaged scrubs and keep a current inventory.
• Monitor and maintain levels in the scrub dispensers on-site, maintaining a pre-determined quantity.
• Be available to correct machine malfunctions.
• Remove soiled product from machine and stage the product to be picked up.
• Report daily on condition, functionality and size trends of the operation.
• Effectively interact with medical staff to ensure scrub program is meeting their needs.
• Update user database by entering new personnel and removing those no longer employed, in a timely, detail-oriented manner.
• Communicate with Findlay plant for specific needs.

Full-Time/Part-Time Full-Time

Hourly Range First shift, hours TBD

Location City Uniforms and Linen-Columbus, OH

Position Requirements

Position Requirements / Physical Demands

• An SS must have excellent people handling skills
• Keep your Supervisor and Service Manager informed of any customer issues.
• Being thoroughly knowledgeable on the company’s products.
• Attending all company scheduled training and sales meetings.
• Maintain your personal appearance in accordance with the company’s dress code.
• Ability to lift / move 20-30 pounds of product repeatedly throughout shift; ability to climb stairs while carrying up to 30 pounds; ability to kneel, squat, reach above head and sit for long periods of time.

Education and Work Experience

• High School diploma (GED) required; A degree in business or sales preferred
• 1-2 years of customer service experience in a relatable industry

Shift Second

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.