Service Specialist

K2 Services; Chicago (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity is seeking a Service Specialist to join our client’s office in Chicago. You will provide administrative support including mail, copy, reception, hospitality, and facilities tasks to help create a professional environment.

The role requires a high school diploma, 1+ year in customer service, ability to lift 40 lbs, and strong multitasking with tact. We offer competitive pay and benefits including medical, dental, vision, 401(k), and PTO.

Qualifications

• High School Diploma or GED.
• 1+ year in customer service.
• Ability to multitask with attention to detail.
• Ability to resolve issues professionally and tactfully.
• Ability to lift or move 40 lbs or greater.
• Ability to grasp, lift or carry packages up to 75 lbs.
• Ability to walk, bend, kneel, stand or sit for extended periods.

Responsibilities

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule.
• Copy Services includes accurately producing copy, print and scan projects per written instructions.
• Reception includes answering incoming telephone calls and routing to the appropriate person, greeting visitors professionally.
• Hospitality Services includes coordinating client conference rooms, ensuring spaces are clean and stocked.
• Floor Coordination includes upkeep of copy rooms and stocking general supplies, delivering paper, and basic daily maintenance.
• Facilities Services may include hanging pictures, small moves, cleaning, and coordinating with client contacts about building issues.

Education

High School Diploma or GED

Customer service

Multitasking

Issue resolution

Physical stamina

Lifting ability

Attention to detail

Job description

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client’soffice. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality,facilitiesand receptionist services. If you thrive in a professional business environment andseekto join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

Essential JobResponsibilities

• MailServices includesmetering,sorting,anddistributingmailand accountable packagesper schedule

• Copy Services includesaccurately producingcopy,printand scan projectsperwritten instructions

• Reception includes answering incoming telephone calls androuting totheappropriateperson, willgreet and announce visitors in a friendly andprofessionalmanner

• Hospitality Services includes coordination and upkeep of client conference rooms,common areasand kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed

• Floor Coordination includesthe upkeep of copy roomsandstocking of general supplies, delivery of paper, and basic daily maintenance

• FacilitiesServices may includehanging pictures, small office moves, cleaningservicesand communication with key client contactsregardingbuilding/equipment concerns.

Qualifications & Requirements

• High School Diploma orGED

• 1+workexperiencein a customer services field

• Ability to multitask with attention to detail

• Ability toresolve issues with professionalismandtact

• Ability to lift or move 40 lbs. or greater

• Abilityto grasp, lift or carry packages on a standard wheeled cart with a load capacity of75lbs

• Ability to walk, bend, kneel,standor sit for an extendedperiod of time

The Compensation range for this role is $19.50 USD per hour. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.