Service Shuttle Driver

BACHMAN AUTO GROUP; Louisville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Bachman Auto Group is seeking a Shuttle Driver to enhance the service experience by safely transporting customers to their home or office while their vehicle is serviced. The role requires organization, multi-tasking, and clear communication with the Service Manager and customers.

The Shuttle Driver will use systems like CDK, Microsoft 365, and Teams and must maintain a valid driver’s license with good records.

Qualifications

• Valid driver's license and clean driving record.
• Ability to safely transport customers to their home or office.
• Strong communication and customer service skills.

Responsibilities

• Safely transport customers to their home/office while their vehicle is being serviced.
• Inform the Service Manager of any customer concerns.
• Communicate clearly with customers by phone and in person.

Skills

Customer service

Communication

Multi-tasking

Tools

CDK

Microsoft 365

Teams

Job description

Bachman Auto Group is a family owned company that started in 1985 and is founded on the principle : \"Treat Others The Way You Want To Be Treated\".Today with seven franchise brands, a national parts distribution center, locations in Kentucky and Southern Indiana, and over 450 employees, Bachman is consistently the region leader in sales, service and customer satisfaction.Shuttle Driver DescriptionEnhances the service customers positive experience by safely taking them to their home/office while their automobile is being serviced and informs the Service Manager of any customer concerns.The ideal Shuttle Driver is organized and able to multi-task and follow directions from the Management TeamThey should be a good communicator, both in person and on the phone.Our company uses many different technologies and our Shuttle Drivers are expected to be comfortable with and make use of all of the programs that we use including CDK, Microsoft 365 and Teams.This position requires a valid driver license and acceptable records check.EOE