Service Shop Manager

Genuine Parts Company; Eugene (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Genuine Parts Company in Eugene, Oregon seeks a Service Shop Manager to plan, manage, and review production operations to achieve output and quality goals. You will hire, train, and coach a team of five or more shop employees, ensuring safety and efficiency on the shop floor.

You will develop production schedules, monitor performance metrics, and maintain ISO and Motion Quality systems while coordinating with vendors and service specialists to deliver reliable service at customer sites.

Qualifications

• High school diploma or GED required.
• Ten (10) or more years of related experience or an equivalent combination.
• Strong verbal and written communication skills.
• Ability to operate shop equipment safely.
• Knowledge of metals and machining measurements.
• Knowledge of machinist CAD and CAM software.
• Knowledge of mathematics and its application.
• Knowledge of production processes and quality control.

Responsibilities

• Leads a team of five or more shop employees performing skilled trades and operation of machines.
• Develops and implements production schedules to optimize labor, tools, and equipment use.
• Coaches and provides feedback to shop employees.
• Assigns and coordinates tasks based on workload.
• Monitors performance metrics and allocates resources for quality and efficiency.
• Ensures processes comply with regulatory agencies and safety standards.
• Responsible for installation, diagnostics, repair and support for products at customer locations.
• Maintains ISO and Motion Quality System and Safety and Loss Prevention programs.
• Maintains rapport with vendors and Motion specialists.
• Signs off on all items leaving the shop facility.
• Performs other duties as assigned.

Skills

Communication skills

Team leadership

Machining knowledge

CAD CAM knowledge

Mathematics

Safety compliance

Quality control

Education

High school diploma or GED

Ten+ years related experience

Tools

CAD

CAM software

Job description

SUMMARY:

The Service Shop Manager is responsible for planning, managing, and reviewing production operations to achieve output and quality objectives. This role is responsible for hiring, training, and coaching a team of five or more shop employees.

JOB DUTIES

• Leads a team of five or more shop employees performing skilled trades, lower level apprentice craft work, and operation of machines used in production processes. Typically has budget and hire/fire authority.

• Develops and implements production schedules to ensure the effective use of labor, tools, and equipment; operating.

• Provides coaching and feedback to shop employees.

• Assigns and coordinates tasks based on workload.

• Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.

• Ensures that processes and environmental conditions comply with local and national regulatory agencies, and the organization's safety standards.

• Responsible for the installation, diagnostics, repair and support for products that are installed and operating at customers' location.

• Maintains and promotes ISO and Motion Quality System as well as the Safety and Loss Prevention program.

• Maintains a positive rapport with vendors, branch personnel and Motion specialists.

• Evaluates, checks, and signs all completed items that leave the shop facility.

• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED

• Ten (10) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Strong verbal and written communication skills.

• Ability to manage, motivate and handle multitude of priorities daily.

• Must be able to operate shop equipment safely.

• Knowledge of various metals and measurements used in machining processes required.

• Knowledge of machinist, CAD and/or CAM software required.

• Knowledge of mathematics and its application required.

• Knowledge of raw materials, production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods required.

• Knowledge of monitoring gauges, dials or other indicators to make sure a machine is working properly required.

• Ability to read hydraulic schematics.

• Strong mechanical knowledge.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employees is regularly required to push/pull up to 50 pounds. T

• he employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects.

• The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.

• Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

SUPERVISORY RESPONSIBILITY:

• 0-5 Direct Reports

• 5-10 Direct Reports

BUDGET RESPONSIBILITY:

• Yes

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.