Service Shop Manager

Genuine Parts Company; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Motion Industries seeks a Service Shop Manager to plan, manage, and review production operations, ensuring output and quality goals are met. You will hire, train, and coach a team of five or more shop employees, coordinating tasks and resources for optimal efficiency.

The role requires strong leadership, technical knowledge, and the ability to maintain ISO and safety programs while collaborating with vendors and branch staff.

Qualifications

• High school diploma or GED required.
• 10+ years of related experience or equivalent combination.
• Strong verbal and written communication skills; ability to motivate and manage priorities.
• Knowledge of machining processes, metals, and measurements; ability to read hydraulic schematics.

Responsibilities

• Lead a team of five or more shop employees.
• Develop and implement production schedules for labor and equipment.
• Provide coaching and feedback to staff.
• Ensure compliance with safety standards and regulatory requirements.
• Evaluate and sign off items leaving the shop.
• Maintain relationships with vendors and branch personnel.

Skills

Verbal communication

Written communication

Multitasking

Safety awareness

Shop equipment operation

Mechanical knowledge

Mathematics application

Reading hydraulic schematics

Education

High school diploma or GED

Tools

CAD/CAM software

Job description

SUMMARY

The Service Shop Manager is responsible for planning, managing, and reviewing production operations to achieve output and quality objectives. This role is responsible for hiring, training, and coaching a team of five or more shop employees.

JOB DUTIES

Leads a team of five or more shop employees performing skilled trades, lower level apprentice craft work, and operation of machines used in production processes. Typically has budget and hire/fire authority. Develops and implements production schedules to ensure the effective use of labor, tools, and equipment; operating. Provides coaching and feedback to shop employees. Assigns and coordinates tasks based on workload. Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency. Ensures that processes and environmental conditions comply with local and national regulatory agencies, and the organization's safety standards. Responsible for the installation, diagnostics, repair and support for products that are installed and operating at customers' location. Maintains and promotes ISO and Motion Quality System as well as the Safety and Loss Prevention program. Maintains a positive rapport with vendors, branch personnel and Motion specialists. Evaluates, checks, and signs all completed items that leave the shop facility. Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED Ten (10) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Strong verbal and written communication skills. Ability to manage, motivate and handle multitude of priorities daily. Must be able to operate shop equipment safely. Knowledge of various metals and measurements used in machining processes required. Knowledge of machinist, CAD and/or CAM software required. Knowledge of mathematics and its application required. Knowledge of raw materials, production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods required. Knowledge of monitoring gauges, dials or other indicators to make sure a machine is working properly required. Ability to read hydraulic schematics. Strong mechanical knowledge.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employees is regularly required to push/pull up to 50 pounds. T he employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

LICENSES & CERTIFICATIONS

None required.

SUPERVISORY RESPONSIBILITY

0-5 Direct Reports 5-10 Direct Reports

BUDGET RESPONSIBILITY

Yes

COMPANY INFORMATION

• Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

EEO

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

ABOUT US

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.