Service Shop Floor Lead - Indiana

Geoprobe Systems®; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

A leading company in IT Services is seeking an INSC Lead for its Indianapolis shop floor. The role requires strong leadership and technical expertise to manage daily operations and enhance team productivity. Candidates must possess excellent communication skills and a passion for excellence, with responsibilities including leadership, problem-solving, and customer interaction.

Benefits

401(k)

Health Insurance

Paid Time Off (PTO)

Profit Sharing

Qualifications

• Hands-on with strong electronic and mechanical skills.
• Decisive - able to learn and grow from mistakes.
• Effective communication skills - both written and verbal.

Responsibilities

• Provide leadership to team members and demonstrate standard practices.
• Identify areas for improvement and implement changes.
• Communicate with customers about projects.

Skills

Leadership

Effective communication

Organizational skills

Attention to detail

Job description

1 month ago Be among the first 25 applicants

The INSC Lead will be a shop floor lead who operates and addresses daily business, demonstrates standard work practices, identifies areas of improvement, and provides aid/resources where special efforts are required. There must be a full knowledge and expertise of all Geoprobe equipment, shop floor OneNote, and SAP data entry. In addition, the individual must have effective communication skills with the trust and confidence of current and future team members.

Responsibilities

• Provide leadership to team members
• Demonstrate and teach standard practices
• Identify areas for improvement and work to implement changes, problem-solve issues that arise
• Coordinate work assignments
• Keep Shop OneNote Updated
• Ensure "steps to successful service projects" are followed
• Ownership/Passion for Excellence
• Ensure deadlines are met
• Determine appropriate staffing to meet customer needs - provide coverage from 8am - 5pm
• Accountable for achieving minimum billable shop hours
• Expected hours are 45/week.
• Communication
• Communicate with customers about projects
• Develop an environment where feedback is used to make better decisions as a group.
• Provide concise, factual verbal activity reports regarding performance and productivity
• Communicate shop project status at companywide Monday Morning Meeting and Tuesday Service meeting. Ensure slides are updated.
• Back-up Support to Service Manager
• Providesdepartmentalleadership for the team in the Service Manager's absence
  
  

Requirements

• Hands-on with strong electronic and mechanical skills
• Decisive - able to learn and grow from mistakes
• Leader/Team player - effectively supports others to bring out their best
• Strong computer skills
• Effective communication skills - both written and verbal
• Ability to organize and prioritize, with strong attention to detail
  
  

Note: This position will not be responsible for hiring/firing personnel, personnel performance reviews/wage adjustments or disciplinary actions. However, the lead will keep the service director informed on personnel updates or issues.

Benefits

• 401(k)
• Health Insurance
• Paid Time Off (PTO)
• Profit Sharing
  
  

Geoprobe Systems is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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