Service Sales Support Engineer

ABB Inc.; Orlando, Miramar (FL, FL); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Service Sales Support Engineer to enhance their Marine & Ports division. This role involves collaborating with the Sales team and customers to prepare technical proposals and analyze market information. You will be a key resource in defining costs and ensuring that solutions are both technically sound and cost-effective. Join a dynamic team where your expertise will contribute to innovative solutions that improve vessel and terminal operations, focusing on reliability and energy efficiency. This is a fantastic opportunity to make a significant impact in a forward-thinking environment.

Qualifications

• 6 years' experience in marine industry or electrical engineering.
• Excellent communication skills in diverse environments.

Responsibilities

• Collaborate with Sales and customers throughout the proposal process.
• Prepare technical descriptions and determine costs for proposals.

Skills

Marine Industry Experience

Electrical Engineering

Communication Skills

Sales Planning

Technical Knowledge in Power and Marine

Education

High School Diploma or GED

Associates Degree

Bachelors Degree in Marine, Electrical, or Industrial Engineering

Job description

Service Sales Support Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Reporting Line

This position reports to: Account Manager/Digital SPL Manager

Role and Responsibilities

In this role, you will collaborate with the Sales organization and customers throughout the proposal process by preparing technical descriptions of applied products and technology. Your daily tasks will include determining costs, preparing final documentation, and serving as a key technical resource in the assigned area. You will also analyze lost proposals, identify potential causes, and recommend future actions.

The work model for this role is: hybrid #LI-Hybrid

This role contributes to the Process Automation Marine & Ports division in Miramar, FL.

Key Accountabilities

• Supporting the local Sales organization and customers in identifying the most technically appropriate and cost-effective solutions and preparing demanding offers.
• Preparing or supporting the preparation of technical and commercial offers based on customer specifications, local business indications, and sales directives.
• Analyzing customer needs and competitor offers using market information and insights from the Sales organization.
• Defining costs for proposed solutions and communicating them to the Sales team.

Team Dynamics

You will join a dynamic, talented, high-performing team where you can thrive.

Qualifications

• High School Diploma or GED with 6 years' marine industry, electrical engineering, or diesel engine experience OR Associates' degree with 4 years' experience OR Bachelors' degree with 2 years' experience.
• Excellent communication skills in English, with the ability to build commitment in diverse environments.
• BS degree in Marine, Electrical, or Industrial Engineering preferred, along with 2 years of marine industry experience.
• Sales and support experience preferred.
• Strategic and sales planning experience preferred.
• Technical knowledge in Power and Marine service industry.
• Legal work authorization to work in the US required.

About Us

The Marine & Ports Division offers integrated systems and solutions that enhance vessel and terminal operations, focusing on flexibility, reliability, and energy efficiency. Our solutions help reduce costs, improve safety, and support decarbonization, benefiting customers throughout vessel and terminal lifecycles. Visit www.abb.com to learn more about our impact worldwide.

We value diversity and encourage you to apply for your next career step with ABB.

ABB is an Equal Employment Opportunity employer. We consider all qualified applicants without regard to race, creed, color, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family leave, or veteran status. For more rights information, visit EEOC and DOL. Applicants may review the Affirmative Action Plan by contacting an ABB HR Representative at 1-888-694-7762. Reasonable accommodations are available for applicants with disabilities. Contact [e-mail] for assistance.