Service & Sales Representative (OGG) - Full-Time

CLEAR

Kahului (HI)

On-site

USD 100,000 - 250,000

Full time

14 days+

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Job summary

A leading membership service provider in Kahului, Hawaii, is seeking a full-time Service & Sales Representative. In this entry-level role, you will drive membership growth while providing exceptional customer service. Your responsibilities include engaging with travelers, explaining CLEAR's services, and converting them into loyal members. Applicants should be energetic, flexible in availability, and ready to thrive in a fast-paced environment. The range of compensation is significant based on performance, with a focus on achieving sales targets.

Qualifications

Must be 18 years of age or older.
Open availability and flexibility – ability to work various shifts including weekends and holidays.
Ability to stand for up to 8 hours per day.
Completion of airport badging and government screening process, including a drug test.

Responsibilities

Drive Membership Sales by engaging with travelers and pitching CLEAR's benefits.
Deliver exceptional customer service and create positive experiences.
Follow all security protocols, including verifying airline documents.
Meet or exceed daily and monthly sales targets.
Demonstrate adaptability in learning and selling various products and services.

Skills

Sales-focused

Strong communicator

Customer-centric

Self-motivated

Education

High school diploma or GED equivalent

Job description

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Job Overview

As a CLEAR Sales and Service Representative (Ambassador), you will be the face of CLEAR, responsible for driving membership growth while delivering exceptional customer service. Your main focus will be to engage with travelers, explain the benefits of CLEAR’s services, and convert potential customers into loyal members. In this sales & service focused role, you will work in a fast‑paced environment where your energy, communication skills, and drive for success will help you consistently exceed sales targets, all while providing a great experience for our members.

What You'll Do

Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top‑tier service and addressing any inquiries.
Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures.
Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by consistently enrolling new members through proactive engagement and effective sales techniques.
Demonstrate adaptability in learning and selling a variety of products and services, with the ability to quickly pivot between offerings based on customer needs and operational priorities.

What You're Great At

Sales‑Focused: Passion for sales with a results‑driven mindset, always looking to meet and exceed targets. Prior experience in sales or customer service is a plus, but we will provide the training to help you succeed.
Strong Communicator: Ability to effectively communicate the value of CLEAR’s offerings and engage with potential customers, members, and travelers.
Customer‑Centric: Skilled at creating meaningful connections with customers and offering tailored solutions to their travel needs.
Self‑Motivated: Energetic, positive attitude with a desire to grow and take on additional responsibilities, particularly in sales.

Role Requirements

Must be 18 years of age or older.
High school diploma or GED equivalent required.
Open availability and flexibility – ability to work various shifts including weekends and holidays.
Ability to stand for up to 8 hours per day.
Completion of airport badging and government screening process, including a drug test.

About CLEAR

Have you ever had that green‑light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR’s mission is to create frictionless experiences where every day has that feeling. With more than 27+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you – unlocking easier, more secure, and more seamless experiences – making them all feel like magic.

EEO Statement

CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at fieldrecruiting@clearme.com.

Seniority level