Service & Sales Representative (HOU) - Full-Time & Part-Time

CLEAR; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading membership service provider in Houston is seeking a Service & Sales Representative (Ambassador) to drive membership growth and deliver exceptional customer service. The ideal candidate should have a passion for sales, strong communication skills, and be customer-centric. This role requires standing for long periods and working various shifts, including weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Completion of airport badging and government screening process required.

Responsibilities

• Engage with travelers to drive membership sales.
• Deliver exceptional customer service.
• Maintain security and safety protocols.
• Meet or exceed sales goals.
• Adapt to various products and customer needs.

Skills

Sales-focused mindset

Strong communication skills

Customer-centric approach

Self-motivation

Education

High school diploma or GED

Job description

Service & Sales Representative (HOU) - Full-Time & Part-Time

Join CLEAR as a Service & Sales Representative (Ambassador) and be the face of CLEAR, driving membership growth while delivering exceptional customer service.

Job Overview

As a CLEAR Sales and Service Representative (Ambassador), you will engage with travelers, explain the benefits of CLEAR’s services, and convert potential customers into loyal members. In this sales & service focused role, you will work in a fast‑paced environment where your energy, communication skills, and drive for success will help you consistently exceed sales targets while providing a great experience for our members.

What You’ll Do

• Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
• Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top‑tier service and addressing any inquiries.
• Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures.
• Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by consistently enrolling new members through proactive engagement and effective sales techniques.
• Demonstrate adaptability: Learn and sell a variety of products and services, pivoting between offerings based on customer needs and operational priorities.

What You’re Great At

• Sales‑Focused: Passion for sales with a results‑driven mindset, always looking to meet and exceed targets. Prior experience in sales or customer service is a plus.
• Strong Communicator: Effectively communicate the value of CLEAR’s offerings and engage with potential customers, members, and travelers.
• Customer‑Centric: Create meaningful connections with customers and offer tailored solutions to their travel needs.
• Self‑Motivated: Energetic, positive attitude with a desire to grow and take on additional responsibilities, especially in sales.

Role Requirements

• Must be 18 years of age or older.
• High school diploma or GED equivalent required.
• Open availability and flexibility – ability to work various shifts, including weekends and holidays.
• Ability to stand for up to 8 hours per day.
• Completion of airport badging and government screening process, including a drug test.

About CLEAR

Clear’s mission is to create frictionless experiences where every day feels like magic. With more than 27 million members worldwide, CLEAR’s identity platform transforms the way people live, work, and travel—providing seamless service at airports, stadiums, and on your phone.

Equal Opportunity Employer

Clear is an equal‑opportunity employer and does not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. Clear will consider qualified applicants with criminal histories in a manner consistent with applicable laws. Clear also provides accommodations for qualified individuals with disabilities or other covered statuses. Contact [e-mail] for accommodation assistance.