Service Sales Representative

hillerexternal; Spokane (WA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Boot allowance

Career advancement opportunities

Job summary

The Hiller Companies, LLC is seeking a Service Sales Representative to call on customers, promote, quote, and sell our full fire protection offerings. This role emphasizes outside B2B sales and building lasting customer relationships in a safety-focused industry.

Requirements include a High School Diploma or GED, 2+ years of proven work experience, and strong MS Office skills. Competitive base plus commissions are offered with substantial upside for achieving sales goals.

Qualifications

• High School Diploma or GED required; bachelor’s degree preferred.
• 3–5 years of successful outside B2B sales experience in service sales is a plus.
• Experience in fire and life safety industry is preferred; ability to close on value.

Responsibilities

• Call on new and existing customers to survey, promote, quote, and sell fire protection products and services.
• Qualify potential buyers of service contracts by scheduling calls and educating on offerings.
• Maintain records of sales calls and activities; submit forecasts and expenses timely.
• Determine customer needs and develop a sales strategy for each account.
• Close sales to meet assigned goals and manage quotes in the Service Trade Software Platform.
• Coordinate with the Service Department for scheduling work after sale.

Skills

Outside sales experience

Excellent customer service

English fluency

Strong communication skills

Teamwork

Time management

Ability to learn fire codes

Organizational skills

Education

High School Diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

The Hiller Companies, LLC has an immediate opening forService Sales Representative. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

What You’ll Do:

• Call on new and existing customers to survey, promote, quote, and sell our full offerings of fire protection products, systems, and services.
• Qualify potential buyers of service contracts by scheduling sales calls and educating customers on our full fire and life safety service offering.
• Maintain accurate and complete records of all sales calls and related activities.
• Submit all sales reports (forecasts), and expenses in a timely manner.
• Determine customer needs and develop a sales strategy for each account.
• Close sufficient sales to an assigned sales goal.
• Maintain quotes in our Service Trade Software Platform.
• Coordinate with our Service Department for work that needs to be scheduled once sold.

Our Service Sales Representatives earn between $80,000-$150,000+, which is a combination of base salary and sales commissions. Exceeding sales goals can have a huge impact on total earnings! The posted salary range reflects the anticipated hiring range for this position at the time of posting and is provided in accordance with applicable pay transparency laws. Actual starting pay will be determined based on job-related factors, including the candidate's qualifications, experience, skills, education, internal equity, geographic location (where applicable), and market considerations. Not all candidates will be hired at the top of the posted range. The posted range reflects does not include the value of employee benefits. Eligible employees may participate in the Company's benefit programs, subject to the terms and eligibility requirements of each plan.

What We Are Looking For:

• High School Diploma/GED Required.
• Bachelor’s degree preferred with at least 2 years of proven work experience.
• Typically, three to five years of successful end-user business-to-business outside sales experience. Experience in service sales is preferred. Demonstrated ability to close sales based on value, not price.
• The ideal candidate will have experience in the fire and life safety industry, and ideally in a service sales capacity.
• Must be proficient with Microsoft Office Suite.
• Excellent customer service skills.
• Ability to learn, interpret and apply local fire codes.
• Strong oral and written communication skills and English language fluency.
• Excellent organizational skills and time management skills are required.
• Excellent team working ability to ensure smooth turnover of details once service is sold.
• Must be able to work closely and well with others in a team environment.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Put People First, Empower the Branches, Earn Customer Trust, Embrace the Challenge and Act with Integrity.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.